Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Thriving as an Oil Change Shop Manager in Richardson demands strong communication, team motivation, and problem-solving skills. Balancing hands-on vehicle service with staff oversight ensures efficiency and customer satisfaction, especially in a fast-paced environment like Driven Brands.
Managing daily operations includes scheduling crews, overseeing inventory, ensuring safety protocols, and stepping in for light automotive tasks. In Richardson’s bustling market, multitasking between hands-on service and administrative duties is critical to maintain smooth shop performance.
Oil Change Shop Managers often move into regional leadership, operations management, or corporate roles within automotive service chains. Companies like Driven Brands emphasize internal growth, offering paid training and development programs to accelerate upward mobility.
Richardson’s competitive market requires managers to adapt quickly to customer volume fluctuations and local traffic patterns impacting scheduling. Additionally, managing team morale during Texas’s hot summers while maintaining safety standards adds a layer of operational complexity.
Richardson’s oil change service sector experiences moderate demand with several shops hiring actively. Candidates with leadership skills and hands-on automotive experience stand out, as local employers prioritize reliability and customer service excellence.
Driven Brands offers extensive paid training, performance bonuses, and free oil changes for staff, fostering a supportive culture. The blend of leadership and technical duties, plus clear advancement paths, makes this role uniquely appealing in the Richardson market.
Driven Brands equips managers with comprehensive onboarding, ongoing coaching, and access to tools that streamline inventory and payroll management. This support ensures managers feel confident managing teams while also contributing to light automotive services.
In Richardson, Oil Change Shop Managers typically earn between $45,000 and $55,000 annually, with additional performance-based bonuses. This range reflects local market conditions and the role's blend of leadership and hands-on service tasks.
Certifications in automotive service fundamentals, safety training, and basic computer literacy enhance a candidate’s profile. Strong leadership and customer service skills are highly valued by employers like Driven Brands in the Richardson region.
Gaining experience as an oil change technician, developing leadership abilities, and familiarizing oneself with scheduling and inventory software will build a strong foundation. Networking within local shops and taking advantage of paid training programs can accelerate readiness for management.