Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Bensenville's fitness scene blends suburban community values with growing health awareness, requiring fitness managers to tailor team motivation and member engagement strategies differently than in urban centers like Chicago. Understanding this local culture enhances leadership effectiveness and member satisfaction.
In Bensenville, employers often favor certifications like NASM and ACE due to their comprehensive curricula aligning with regional fitness trends. Staying updated with CPR/AED credentials also reflects local safety standards, improving trust and operational excellence in fitness management roles.
Building strong coaching skills and fostering a performance-driven culture directly impact personal training sales. A manager adept at motivating certified trainers and conducting impactful training sessions can elevate team conversion rates and retention, driving consistent revenue growth.
Navigating fluctuating member attendance, balancing trainer availability, and ensuring coverage across peak hours demand flexible scheduling. Proactively resolving conflicts and adhering to operational policies ensures smooth floor operations and sustained member support.
While assistant fitness managers support daily tasks and team coordination, fitness managers hold ultimate responsibility for strategic leadership, revenue targets, and overall departmental success. This includes direct involvement in hiring, training, and performance management.
Crunch Fitness promotes a 'no judgment' atmosphere where managers encourage trainers to infuse fun into workouts, creating engaging member experiences. This unique blend requires managers to balance operational goals with fostering an upbeat, inclusive fitness culture.
Crunch provides competitive base pay with commission and bonuses, plus perks like free gym membership and certification discounts. Health benefits and advancement prospects in a rapidly growing brand empower fitness managers to build rewarding careers.
Fitness managers at Crunch Fitness in Bensenville can expect a total compensation package ranging from $55,000 to $75,000 or more annually, combining base salary, commissions, and bonuses, reflecting both performance and leadership contributions.
Prospective fitness managers should sharpen leadership, sales acumen, and communication abilities while maintaining personal training certifications. Mastering team motivation and business metrics is crucial for thriving in dynamic fitness environments.
Bensenville’s fitness management roles attract qualified candidates, but demonstrating hands-on leadership experience, nationally recognized certifications, and local community engagement can distinguish applicants and accelerate hiring chances.