Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
Recent Jobs
Experienced Automotive Glass Installation Technician
Driven Brands
Location : Jacksonville, FL
Apply Now ▸Experienced Automotive Glass Installation Technician
Driven Brands
Location : Oklahoma City, OK
Apply Now ▸Experienced Automotive Glass Installation Technician
Driven Brands
Location : Fishers, IN
Apply Now ▸Experienced Automotive Glass Installation Technician
Driven Brands
Location : Worcester, MA
Apply Now ▸Experienced Automotive Glass Installation Technician
Driven Brands
Location : Rochester, NY
Apply Now ▸Experienced Automotive Glass Installation Technician
Driven Brands
Location : Greensboro, NC
Apply Now ▸Jobseekers are also searching for
Popular Searches for Installation Technician
Frequently Asked Questions
Mastery of installing and calibrating advanced driver-assistance systems (ADAS) and proficiency with diverse auto glass types are vital. Technicians in Lapel must also have strong problem-solving abilities and familiarity with safety protocols to ensure precise installations and vehicle safety.
Daily tasks include replacing windshields, repairing chips, calibrating vehicle electronics, and maintaining customer communication. Working efficiently while handling physical demands and ensuring high-quality workmanship is essential for meeting customer expectations and company standards.
Driven Brands offers structured growth programs with fast-track promotions. Technicians can move into supervisory roles or specialize further in calibration technologies, supported by ongoing training and internal mobility that rewards skill development and service excellence.
While a valid driver's license and clean motor vehicle record are required, certifications in ADAS calibration and automotive glass installation from recognized bodies enhance employability locally, reflecting the region’s emphasis on safety and technical precision.
Lapel has a growing demand for skilled automotive glass technicians due to increasing vehicle ownership and insurance claims. However, competition remains moderate as many employers seek experienced installers with hands-on calibration skills.
In Lapel, experienced automotive glass technicians can expect salaries ranging from $40,000 to $55,000 annually, slightly above rural averages due to proximity to metropolitan centers, with bonus incentives for high-quality installations and mobile service efficiency.
Driven Brands fosters a culture rooted in integrity, professionalism, and teamwork. Technicians are encouraged to deliver customer-focused service while benefiting from supportive management and advanced facilities designed for safety and skill enhancement.
Driven Brands emphasizes career development with fast-track growth, offers uncapped earning potential including performance bonuses, and supports same-day pay options. The focus on state-of-the-art tools and customer service sets it apart in the auto glass industry.
Technicians often perform mobile services at airport rental facilities or customer locations, requiring adaptability and excellent customer interaction skills. Mobile roles also include on-the-spot payment processing and maintaining high service standards outside the shop.
The role involves lifting up to 50 pounds and maneuvering around vehicles, often in varying weather conditions. Comfort with repetitive motions, bending, and standing for extended periods is essential to handle installations safely and efficiently.