Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Expertise in precise windshield replacement, adeptness with ADAS calibration, and strong problem-solving in auto glass repair define exceptional technicians in Greensboro's automotive sector. Mastery of tools and the ability to handle diverse vehicle models elevate your value in this competitive local market.
Technicians juggle glass replacements, chip repairs, and advanced calibrations while interacting with customers. Mobility options, like servicing rental facilities or on-site appointments, add variety. Physical agility and attention to detail are vital, ensuring every job meets safety and quality standards.
Starting with hands-on expertise, technicians can progress to supervisory roles or specialize in ADAS calibrations. Companies like Driven Brands offer structured advancement programs, allowing motivated professionals to expand into training, quality assurance, or regional management positions.
While a valid driver's license and clean driving record are essential, Greensboro employers often favor certifications related to ADAS systems and safety compliance. Local workshops may offer specialized training, enhancing a technician’s credibility and employability in the regional market.
Greensboro's growing automotive service demand means steady openings, but competition rises with candidates boasting mobile service skills and ADAS calibration experience. Demonstrating flexibility for shop or on-site work can significantly improve hiring chances in this area.
Driven Brands stands out with uncapped earning potential through per-vehicle bonuses, comprehensive benefits including 401(k) matching, and a values-driven culture emphasizing teamwork. Their investment in career development and state-of-the-art facilities fosters a supportive environment for seasoned technicians.
Driven Brands integrates advanced electronic calibration tasks alongside traditional glass work, offering mobile and fixed-location options. Their emphasis on customer service excellence and rapid career progression distinguishes their technician roles from typical glass installation jobs.
Technicians in Greensboro typically earn between $38,000 and $52,000 annually, with additional income potential from per-vehicle bonuses. Factors like ADAS calibration skills and mobile service availability can push earnings higher within the local auto glass repair industry.
Yes, technicians must adapt to hot summers and cold winters, which can impact mobile installation schedules. Safety protocols and proper gear are crucial to maintain efficiency and protect health during outdoor service calls across diverse weather conditions.
Airport rental hubs create demand for mobile glass technicians capable of quick turnaround repairs and replacements. This niche requires punctuality and flexibility, offering technicians unique chances to work on high-volume fleets within the Greensboro area.