Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Oklahoma City shows a steady need for skilled automotive glass installation technicians, driven by a mix of urban traffic and vehicle ownership rates. While competition is moderate, local employers like Driven Brands actively seek experienced candidates, making it a promising market for job seekers in this trade.
Employers in Oklahoma City often value certifications related to automotive glass repair and ADAS calibration, such as the AGRSS certification. Having these credentials alongside a clean driving record can significantly enhance hiring chances, especially with companies focusing on safety and technology integration.
Proficiency in installing, replacing, and repairing various automotive glass types is crucial. Mastery of ADAS calibration, precision tool use, and interpreting technical specs ensures high-quality service. These skills directly impact vehicle safety and customer satisfaction, which are top priorities in this role.
Technicians can progress to supervisory or management roles, develop into specialized calibration experts, or transition into training and quality assurance positions. Companies like Driven Brands encourage internal growth through structured programs, making career elevation attainable with experience and skill-building.
Daily tasks include diagnosing glass damage, executing precise installations or repairs, calibrating vehicle safety systems, and engaging with customers to explain services. Maintaining tools and adhering to safety standards are constant, ensuring operational efficiency and excellent customer experience.
Driven Brands invests in ongoing training, offering access to advanced calibration tools and updated repair techniques. Their culture promotes teamwork and professional growth, ensuring technicians are equipped with the latest industry knowledge and resources to deliver superior auto glass services.
Driven Brands emphasizes a combination of technical precision and customer-centric service, including mobile repair options and same-day pay. Their commitment to integrity and structured career paths sets them apart, fostering a supportive environment for technicians aiming to excel in automotive glass care.
Salaries typically range between $35,000 and $50,000 annually, influenced by experience and bonus eligibility. Oklahoma City's cost of living and demand for skilled technicians support competitive wages, with additional earning potential through per-vehicle bonuses and same-day pay incentives.