NexlintoField Service Technician
Company : Stryker
Location : Norman, OK, 73019
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In Norman, OK, Field Service Technicians often respond swiftly to urgent service requests at healthcare facilities. They troubleshoot complex biomedical equipment issues onsite, ensuring minimal downtime for critical devices. Their ability to travel efficiently between hospitals is essential to maintaining patient care quality in this region.
Certifications like Biomedical Equipment Technician (BMET) or FDA compliance training are highly valued in Oklahoma's healthcare industry. These credentials demonstrate technical expertise and adherence to safety standards, which can significantly enhance job prospects for Field Service Technicians servicing medical devices.
While both roles overlap in technical expertise, Field Service Technicians focus more on installation, repair, and customer support onsite, whereas Field Engineer Technicians may engage more in system design and project management. Hands-on troubleshooting is a hallmark skill for Field Service Technicians in medical settings.
A typical day involves traveling to various hospital locations, performing preventative maintenance, resolving technical faults, and documenting service outcomes. Balancing customer interactions with precise technical work defines the Field Service Technician’s routine, especially when working with sensitive medical equipment.
Norman’s healthcare sector is growing, increasing demand for skilled Field Service Technicians. Competition remains moderate due to specialized skill requirements and the need for reliable travel between facilities. Candidates with biomedical maintenance experience and local driving credentials tend to stand out.
Stryker provides comprehensive benefits like a company vehicle, tuition reimbursement, and an employee stock purchase plan, which are less common in the industry. Their focus on career growth across engineering and sales pathways also distinguishes their Field Service Technician roles.
Technicians at Stryker often navigate fast-paced environments requiring quick decision-making and meticulous documentation. The company’s emphasis on collaboration with sales reps and adherence to biohazard safety protocols makes the role uniquely demanding yet rewarding.
Field Service Technicians in Norman typically earn between $48,000 and $62,000 annually, depending on experience and certifications. This range aligns with the biomedical equipment service sector’s market rates, factoring in local cost of living and the technical demands of the position.
Employers seek candidates who demonstrate strong problem-solving, self-direction, and willingness to learn technical protocols rapidly. Physical stamina and effective communication skills are also critical, especially for entry-level technicians supporting healthcare clients.
Stryker technicians undergo thorough training to handle patient information discreetly and follow HIPAA guidelines rigorously. Their role involves careful documentation and interacting professionally within clinical environments to protect patient privacy.