NexlintoField Service Technician
Company : Stryker
Location : Mountainside, NJ, 07092
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Mountainside's healthcare sector frequently seeks skilled Field Service Technicians due to numerous hospitals nearby. Peak hiring often aligns with fiscal year planning or new equipment rollouts, so timing applications around these periods can improve chances, especially if you highlight biomedical maintenance skills.
In NJ, certifications such as Biomedical Equipment Technician (BMET) or relevant safety training are highly valued, reflecting local hospital compliance standards. Holding these can differentiate candidates, signaling proficiency in handling sensitive medical devices and adherence to state regulations.
Technicians often deal with unpredictable equipment malfunctions, urgent repair requests, and strict safety protocols. Balancing thorough documentation while managing time-sensitive troubleshooting in hospitals demands adaptability and strong technical communication skills.
Starting as a technician opens avenues toward project management, engineering roles, or sales support within medical tech firms. Building expertise in biomedical equipment and customer relations often leads to leadership positions or specialized technical roles.
Mastery of interpreting technical manuals, schematics, and service bulletins is crucial. Coupled with hands-on troubleshooting, familiarity with Microsoft Office and company software, and physical stamina, these skills ensure efficient maintenance and repair of medical devices.
Stryker emphasizes a culture of collaboration and innovation, offering extensive career growth from technical service to managerial tracks. Their commitment to quality and employee benefits, including tuition reimbursement and stock purchase plans, often surpasses industry norms.
Beyond standard benefits, Stryker invests in employee development with programs supporting wellbeing and professional growth. Access to company vehicles for business use and a robust 401(k) plan with matching contributions highlight their long-term commitment to technician success.
Salaries for Field Service Technicians in Mountainside generally range from $55,000 to $75,000 annually, factoring in experience and technical expertise. Medical device firms like Stryker often provide competitive pay complemented by comprehensive benefits and incentives.
Technicians often plan routes between clustered healthcare facilities, balancing urgent service calls with scheduled maintenance. Navigating local traffic patterns and occasional overnight stays demands strong time management and flexibility.
Entry-level technicians should focus on building foundational technical knowledge, customer service skills, and physical endurance. Employers like Stryker often provide on-the-job training, valuing candidates eager to learn and adapt in fast-paced medical environments.