NexlintoField Service Technician
Company : Stryker
Location : Edmond, OK, 73013
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In Edmond, OK, Field Service Technicians often optimize routes and schedule appointments strategically to cover several hospitals daily. Familiarity with local traffic patterns and maintaining a reliable company vehicle, like the one Stryker provides, helps ensure timely service and keeps equipment running smoothly across healthcare facilities.
Biomedical expertise significantly enhances a Field Service Technician’s effectiveness, especially when troubleshooting specialized medical devices. In Edmond’s healthcare settings, understanding equipment maintenance and repair protocols ensures technicians can quickly resolve issues, providing vital support to medical professionals.
While a high school diploma is required, certifications in biomedical equipment technology or technical service combined with a clean driver’s license are highly valued in Edmond. These credentials demonstrate readiness to handle complex device servicing and compliance with patient safety and confidentiality standards.
Stryker mandates strict adherence to safety protocols protecting both technicians and patients. This includes proper handling of bio-hazardous materials, compliance with HIPAA, and using personal protective equipment to maintain a secure environment while servicing medical equipment at healthcare sites.
Stryker emphasizes not only technical skills but also leadership growth and cross-functional collaboration for its Field Service Technicians. Unlike some competitors, Stryker offers diverse career paths including engineering and project management, supported by comprehensive benefits and company vehicles for business travel.
At Stryker, technicians can advance into engineering, sales, or management roles, benefiting from tuition reimbursement and skill development programs. This focus on professional growth, combined with hands-on experience in a dynamic healthcare environment, sets Stryker apart in Edmond’s job market.
Edmond has a growing need for Field Service Technicians due to increasing healthcare facility investments. The competition remains moderate, with employers like Stryker seeking candidates skilled in biomedical equipment and customer relations to maintain high service standards in this expanding market.
Field Service Technicians in Edmond typically earn between $50,000 and $65,000 annually, depending on experience and certifications. Employers such as Stryker often supplement this with benefits like insurance, 401(k) plans, and paid time off, making the total compensation package competitive locally.
Technicians often navigate tight schedules, urgent equipment malfunctions, and the need to maintain precise documentation under pressure. Handling heavy equipment and adapting to varying hospital protocols requires physical stamina and strong problem-solving skills to ensure uninterrupted patient care.
Effective communication fosters trust with healthcare professionals and internal teams, enabling smoother installations and faster issue resolutions. At Stryker, technicians with strong interpersonal abilities enhance customer satisfaction and contribute to process improvements that benefit overall service quality.