Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Fishers, IN, shows steady demand for automotive glass installation technicians, fueled by busy commuter traffic and local vehicle ownership rates. Competition is moderate, making it a favorable area for skilled technicians seeking growth without oversaturation. Local companies value those who can provide quick, quality service in this region.
While a valid driver's license is essential, employers in Fishers often prefer technicians with certifications in Advanced Driver Assistance Systems (ADAS) calibration and automotive glass repair. Such credentials boost credibility and align with regional safety standards, enhancing job prospects for automotive glass installers in this locale.
Technicians specializing in automotive glass need precise knowledge of vehicle-specific electronics calibration like lane departure and collision systems, unlike general glass installers. Their expertise includes chip repair, windshield fitting, and understanding automotive safety regulations, which are critical for maintaining vehicle integrity and customer safety.
The 'Experienced' prefix highlights proficiency in complex installations and calibration tasks, signaling readiness for independent work and leadership in technical challenges. This designation often leads to higher pay, bonus opportunities, and pathways to supervisory roles within auto glass service centers or mobile units.
On-site technicians frequently encounter unpredictable weather, tight schedules at rental facilities or customer locations, and varying vehicle models requiring adaptability. They must troubleshoot unexpected damage, ensure precise calibration of safety electronics, and maintain excellent customer communication despite these dynamic conditions.
Driven Brands offers a values-driven culture emphasizing teamwork, integrity, and career growth, setting it apart from others. Employees benefit from structured advancement programs, comprehensive benefits, and access to state-of-the-art tools, fostering a professional environment not always found in comparable auto glass companies.
Driven Brands provides uncapped income potential with per-vehicle bonuses, same-day pay options, and a competitive benefits package including health and retirement plans. These perks are designed to attract and retain skilled automotive glass technicians in Fishers, supporting both financial and career development goals.
In Fishers, IN, automotive glass installation technicians typically earn between $40,000 and $55,000 annually, depending on experience and certifications. Driven Brands enhances earnings potential with bonuses and same-day pay options, making this role financially rewarding within the local job market.
ADAS calibration demands familiarity with vehicle electronics such as lane departure warnings and collision alerts. Technicians must accurately calibrate sensors after glass replacement to ensure these safety systems function correctly, requiring specialized training and attention to detail beyond standard glass installation skills.
Technicians can evolve from entry-level installers to advanced specialists handling complex repairs and calibrations. With experience, opportunities arise in mobile service roles, supervisory positions, and training leadership, especially within companies like Driven Brands that focus on internal career progression.