Which technical expertise is crucial for succeeding as an Automotive Glass Installation Technician in Worcester??

Mastering the calibration of advanced driver-assistance systems (ADAS) and precise windshield replacement techniques is vital in Worcester's automotive glass sector. Familiarity with local vehicle models and adherence to Massachusetts safety codes ensure top-quality installations and customer trust.

How does the daily workload of an Automotive Glass Installation Technician typically unfold??

Technicians juggle windshield replacements, chip repairs, and calibration of vehicle safety systems, often navigating between shop-based and mobile assignments. Attention to detail and efficient customer communication are essential for managing the fast-paced service demands of Worcester’s busy auto repair landscape.

Are there growing prospects for automotive glass specialists in Worcester, MA??

Demand for skilled glass technicians is rising in Worcester due to increasing vehicle ownership and stringent safety regulations. Driven Brands supports career advancement with structured programs, making the area promising for technicians seeking long-term growth in auto glass careers.

What distinguishes a Driven Brands Automotive Glass Installation Technician role compared to similar positions elsewhere??

Driven Brands integrates state-of-the-art facilities and a values-driven culture emphasizing integrity and teamwork, providing technicians with advanced tools and ongoing training. This environment fosters high service standards unmatched by many local competitors.

How does being an Automotive Glass Installation Technician at Driven Brands impact earning potential??

Technicians benefit from uncapped income opportunities, including per-vehicle bonuses and same-day pay options. Combined with comprehensive benefits, Driven Brands offers competitive compensation aligned with Worcester’s market for skilled auto glass installation professionals.

What salary range should I expect for automotive glass technician roles in Worcester, MA??

Experienced automotive glass technicians in Worcester typically earn between $45,000 and $60,000 annually. Driven Brands’ compensation packages often include bonuses and benefits, making it a lucrative option compared to other regional glass installation positions.

How competitive is the market for auto glass installation jobs in Worcester, and what influences hiring??

Worcester’s auto glass technician market is moderately competitive, influenced by local fleet rentals and vehicle repair shops. Proximity to busy highways and airports boosts demand for mobile service technicians, creating steady hiring opportunities.

Are there specific certifications or licenses that Worcester employers prefer for automotive glass technicians??

While a valid driver’s license and clean motor vehicle record are mandatory, certifications in ADAS calibration and vehicle safety system repairs are highly valued in Worcester. These credentials enhance employability and ensure compliance with state vehicle safety standards.

Can you describe the physical demands unique to automotive glass installation work at Driven Brands??

Technicians regularly handle heavy glass panels, requiring lifting up to 50 pounds and performing repetitive tasks like bending and twisting. Driven Brands emphasizes workplace safety and provides ergonomic tools to mitigate physical strain in both shop and mobile settings.

What tools and technologies does an Automotive Glass Installation Technician at Driven Brands commonly use??

Technicians utilize specialized glass adhesives, calibration equipment for ADAS systems, and diagnostic tools to ensure precision. Staying adept with evolving automotive electronics and installation techniques is critical for maintaining Driven Brands’ quality standards.

Experienced Automotive Glass Installation Technician

Company : Driven Brands

Location : Worcester, MA, 01602

Job Type : Full Time / Part Time

Date Posted : 11 February 2026

Job Description

The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.

Key Responsibilities:

Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition

Benefits and Growth Opportunities:

Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs

Requirements and Qualifications:

Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role

Physical Requirements:

Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required

About the Company:

Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.

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