Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Managing an oil change shop in Tomball involves balancing fast-paced service demands with maintaining safety standards. Fluctuating weather conditions and local traffic can impact scheduling and customer flow, requiring strong leadership to keep operations smooth while addressing staff performance and inventory control.
Tomball's steady automotive service market means competition for skilled oil change technicians is moderate. A shop manager must be adept at recruiting and retaining talent to maintain efficient workflow, ensuring the shop meets customer expectations amid local labor market fluctuations.
Leadership coupled with hands-on automotive service knowledge is vital. Skills like scheduling, inventory oversight, and employee coaching blend with physical stamina and basic computer proficiency to drive shop success and foster a positive team environment.
The managerial track offers broader responsibilities including team leadership, financial oversight, and operational strategy, presenting opportunities for career growth and higher earning potential beyond the technical skills required for technician roles.
Daily activities include supervising staff, managing inventory and payroll, stepping in for light automotive services, resolving customer issues, and ensuring compliance with safety standards, all while maintaining an efficient and customer-focused environment.
Driven Brands provides paid training tailored to leadership and automotive service tasks, career advancement programs, and a culture that values internal promotion, enabling managers to refine skills while benefiting from industry-recognized support and resources.
Driven Brands offers competitive salaries with performance bonuses, free oil changes, comprehensive health benefits, and a 401(k) match, creating a package that often surpasses local competitors, enhancing retention and job satisfaction.
Managers in this role typically earn between $45,000 and $60,000 annually, depending on experience and performance bonuses. Market demand and company benefits like bonuses and paid time off can influence total compensation.
Indeed, seasonal temperature swings in Tomball can impact both staff comfort and customer flow. Effective scheduling and maintaining a safe, clean workspace adapted to these conditions are crucial for uninterrupted service quality.