Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Handling daily shop duties in Neptune Beach involves physical stamina, including lifting up to 50 pounds and navigating service pits. The coastal climate means managers adapt to varying temperatures, balancing hands-on tasks with leadership, ensuring smooth operations without compromising safety or efficiency.
While technical skills like assisting with oil changes are valuable, exceptional leadership and communication abilities take precedence. Driving team performance, coordinating schedules, and maintaining shop standards require a manager who motivates and guides staff effectively in a fast-paced environment.
Driven Brands prioritizes internal growth, often promoting shop managers to regional leadership or operations roles. With paid training and hands-on experience, managers can leverage their operational and people management skills to climb the corporate ladder within the automotive service sector.
In Neptune Beach, FL, Oil Change Shop Managers generally earn between $45,000 and $55,000 annually, factoring in base salary plus performance bonuses. Local market demand and experience levels influence compensation, with Driven Brands offering competitive packages aligned with industry standards.
Yes, Driven Brands provides exclusive perks like free oil changes, comprehensive health coverage, and a 401(k) with company match. These benefits, combined with paid training and career development, create a supportive environment uncommon among Neptune Beach automotive shops.
At Driven Brands, managers balance overseeing daily shop workflows with hands-on service tasks. This hybrid approach demands multitasking—coaching employees, managing inventory, and occasionally assisting with oil changes—to maintain high customer satisfaction and efficient operations.
Neptune Beach shows steady demand for skilled shop managers due to a growing automotive service market. Employers like Driven Brands actively recruit to fill leadership roles, driven by local customer volume and expansion, making it a promising area for job seekers in this niche.
Beyond basic computer skills and physical readiness, certifications in automotive service or management can boost prospects. While not mandatory in Neptune Beach, credentials like ASE or leadership training signal professionalism and readiness to handle operational challenges.
Managers often juggle early shifts and extended hours to meet customer demand, requiring flexibility. Crafting efficient employee schedules while ensuring accurate payroll submission is crucial to sustain shop productivity and keep team morale high in a dynamic coastal market.
Driven Brands fosters a collaborative, growth-oriented culture emphasizing teamwork and internal promotion. Managers benefit from paid training and supportive leadership, creating a positive atmosphere that encourages skill development and reinforces dedication to quality customer service.