Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Pearl River's fitness management market is less saturated than NYC, offering a balanced competitive environment. While NYC has higher demand and more opportunities, Pearl River provides a community-focused atmosphere with potential for deeper member relationships and leadership growth within local gyms like Crunch Fitness.
In Louisiana, certifications like NASM, ACE, and ISSA are highly regarded by fitness facilities. Employers often look for CPR/AED certification alongside these credentials, ensuring managers can maintain safety standards while effectively leading personal training teams.
Strong leadership blended with sales acumen is crucial. A Fitness Manager should coach trainers to boost revenue, optimize scheduling, and enhance member satisfaction. Communication, motivation, and operational oversight skills distinguish top fitness managers who drive team success and member retention.
Absolutely. Managing a fitness department develops expertise in team leadership, business metrics, and client engagement, serving as a springboard toward general manager or regional director positions within expanding brands like Crunch Fitness or Planet Fitness.
Unlike personal trainers focused on individual sessions, Fitness Managers juggle staff hiring, training, sales goals, and operational protocols. Their day involves strategic planning, team motivation, and monitoring key performance indicators to elevate the entire fitness department’s performance.
Crunch Fitness fosters a 'no judgment' culture that blends fitness with entertainment, empowering managers to lead vibrant teams. Perks like free memberships, certification discounts, and growth opportunities create an attractive environment for Fitness Managers seeking dynamic career development.
Crunch provides resources such as sales training, team coaching frameworks, and member engagement strategies. Fitness Managers receive support to optimize consultations and drive outreach initiatives, ensuring consistent progress towards ambitious revenue benchmarks.
Fitness Managers in Pearl River typically earn between $55,000 and $75,000 annually, combining base pay with commissions and bonuses. This package reflects local market rates and rewards leadership in driving personal training sales and team performance.
Pearl River’s smaller community vibe allows Fitness Managers to build closer member rapport and tailor programs locally. Operationally, there’s often more flexibility in scheduling and direct interaction with clients, contrasting with the fast-paced, high-volume metropolitan gym settings.
Balancing multiple trainer schedules while maintaining coverage and quality service can be complex. Additionally, motivating diverse personalities, meeting sales goals, and handling member concerns require strong organizational and interpersonal skills to sustain department success.