Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
McKinney's growing population and commuter culture create a high demand for quick, reliable oil change services. Managing a shop here involves balancing fast-paced customer flow with maintaining safety and quality, while also navigating local labor market conditions and competitive salaries typical to the Texas automotive sector.
Managers in McKinney often juggle workforce scheduling around early morning rush hours common to the Dallas-Fort Worth metroplex, requiring strong coordination skills. The local emphasis on customer service and team morale reflects the community's preference for friendly, efficient automotive care centers.
Beyond routine service tasks, this management role demands expertise in team leadership, inventory control, and financial oversight. Proficiency in motivating employees and resolving customer issues swiftly distinguishes managers and ensures smooth shop operations.
Career advancement often leads to regional management or corporate roles within large automotive service brands. Developing skills in operational strategy and employee development positions managers to climb the ladder, especially within companies like Driven Brands that prioritize internal promotion.
Managers oversee staff scheduling, inventory orders, and budget adherence while addressing any unexpected maintenance or customer service issues. Their ability to quickly adapt plans ensures minimal downtime and high customer satisfaction rates.
Driven Brands offers paid training focused on leadership and automotive service skills, plus performance bonuses that reward operational success. This support system helps managers gain confidence and drive shop profitability in a competitive Texas market.
Driven Brands emphasizes hands-on training and career growth from within, allowing managers to develop technical and leadership skills concurrently. Their culture of teamwork and customer-first service creates a supportive environment unique to this brand.
Based on regional data, Oil Change Shop Managers in McKinney typically earn between $45,000 and $60,000 annually, with additional bonuses tied to performance. This aligns with Texas's competitive automotive service industry wages and reflects the role’s blend of technical and managerial responsibilities.
While formal certifications aren’t always mandatory, knowledge of automotive service protocols and basic computer literacy enhance job performance. Locally, managers with strong communication skills and experience handling diverse teams tend to excel in McKinney’s service-focused environment.
The demand for experienced shop managers is moderate to high due to expanding automotive service needs in the Dallas metro area. Candidates with leadership experience and customer service aptitude often find favorable opportunities amid steady local market growth.