Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
A Fitness Manager at Crunch Fitness enhances sales by coaching trainers on effective consultations, motivating the team to meet revenue targets, and organizing member engagement events. Their leadership fuels personal training growth, directly impacting gym income while maintaining a positive fitness environment.
Strong communication, motivational skills, and the ability to conduct performance reviews are essential. A Fitness Manager must inspire trainers, facilitate ongoing education, and foster a supportive atmosphere that drives both individual and team success within the fitness department.
In Concord's competitive fitness market, Fitness Managers can progress to regional or general manager roles, oversee multiple facilities, or specialize in fitness program development. Crunch Fitness's growth offers pathways toward leadership positions and expanded responsibilities in fitness management.
Most Concord fitness centers, including Crunch Fitness, prefer managers holding nationally recognized certifications such as NASM or ACE. These credentials validate expertise, ensure quality standards, and enhance trust with members seeking professional guidance.
Crunch Fitness emphasizes a 'no judgment' culture blending fitness with entertainment. Managers must balance strong business goals with fostering inclusive, fun environments. This requires innovative team leadership focused on motivation and member satisfaction distinct from typical gym settings.
Crunch offers commission and bonuses tied to team performance, free gym memberships, certification discounts, and wellness benefits. These perks create attractive compensation packages that reward leadership excellence and encourage ongoing professional development.
Concord's fitness sector is growing, leading to moderate competition for managerial roles. Employers seek candidates with strong sales skills, relevant certifications, and leadership experience. Local demand for health-focused teams pushes firms like Crunch Fitness to hire proactive, motivated managers.
Fitness Managers at Crunch in Concord typically earn between $55,000 and $75,000 annually, combining base pay with commissions and bonuses. This compensation reflects performance incentives designed to reward effective team leadership and personal training revenue growth.
Crunch embraces diversity by encouraging authentic self-expression and inclusivity. Fitness Managers are expected to foster welcoming environments, adapt programming to varied member needs, and lead teams that reflect Concord's multicultural population.
Crunch Fitness stands out with its unique blend of entertainment and fitness, commitment to team development, and competitive pay structure. Managers benefit from a supportive culture focused on innovation and member engagement, offering a dynamic workplace unlike traditional gyms.