Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Pooler, GA shows a steady increase in demand for skilled automotive glass installation technicians due to growing vehicle ownership and rental services near the airport. Local employers like Driven Brands are actively hiring, creating opportunities for candidates with hands-on glass repair and calibration experience.
While a valid driver's license and clean motor vehicle record are essential, Pooler employers highly value technicians familiar with ADAS calibration and automotive electronics. Certifications related to vehicle safety systems or glass installation techniques can enhance job prospects locally.
Proficiency with windshield replacement, chip repair, and advanced driver-assistance systems (ADAS) calibration ranks high. Employers expect technicians to use specialized tools accurately, interpret technical specs, and maintain safety standards during installations.
Yes, many technicians leverage hands-on experience to move into supervisory or managerial positions. Companies like Driven Brands emphasize structured career growth, offering training programs that fast-track advancement for motivated professionals.
Driven Brands provides a comprehensive benefits package, including health coverage, 401(k) matching, and same-day pay options. Their culture prioritizes integrity and teamwork, creating a supportive environment ideal for career growth in auto glass services.
Technicians working at Driven Brands enjoy varied settings: shop roles focus on controlled environments, while mobile techs gain flexibility and direct customer interaction, servicing vehicles at airport rentals or homes, requiring adaptability and strong customer service skills.
Salaries typically range between $38,000 and $52,000 annually in Pooler, with bonus opportunities per vehicle installed. Experienced technicians with ADAS calibration skills often command higher pay reflecting their specialized expertise.
The role involves lifting up to 50 pounds and performing repetitive motions like bending and twisting. Candidates should be comfortable working in varying weather conditions and maintaining safety while maneuvering around vehicles.
This position uniquely blends hands-on auto glass repair with advanced calibration of vehicle electronic safety systems. Unlike general glass installers, these technicians ensure installations meet precise safety standards critical to modern vehicles.
Driven Brands offers trainee programs for aspiring automotive glass technicians, emphasizing foundational skills in glass repair and installation alongside customer service training, making it accessible for newcomers committed to developing expertise.