Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Sachse offers a close-knit community atmosphere with potentially less competition than bigger Texas hubs. Managers here often enjoy stronger local customer relationships and may face unique challenges like balancing rapid growth with community expectations, making the leadership experience distinct from metropolitan oil change shop management.
While the role primarily focuses on operations and leadership, familiarity with Texas automotive service regulations and safety standards is crucial. Local environmental rules regarding oil disposal and workplace safety codes in Sachse may require periodic training or certification updates to ensure compliance.
Exceptional team leadership, scheduling efficiency, and customer conflict resolution stand out. Balancing hands-on service tasks with managing inventory and payroll requires multitasking ability and strong communication, especially for maintaining smooth daily operations and high customer satisfaction.
Successful managers often advance to regional operations roles or corporate leadership within automotive service brands. With experience, they may oversee multiple locations, transition into training roles, or move into broader automotive service management, leveraging both operational expertise and team development skills.
A typical day blends supervising service quality and team performance with hands-on assistance during busy periods. Administrative tasks like payroll, inventory management, and employee coaching are interspersed with operational oversight, requiring agility to switch between leadership and technical support roles.
Driven Brands emphasizes internal advancement, offering paid training and career development that groom managers for higher roles. Benefits include performance bonuses, comprehensive insurance options, and perks like free oil changes, fostering a supportive environment that values leadership cultivation within the company.
Driven Brands promotes a team-oriented culture prioritizing speed, safety, and customer convenience. Managers are expected to embody these values by fostering positive work environments, motivating staff, and ensuring efficient, high-quality service aligning with the brand's customer-friendly reputation.
In Sachse, Oil Change Shop Managers generally earn between $45,000 and $60,000 annually, with bonuses tied to shop performance. Competitive pay structures reward effective leadership, operational efficiency, and customer satisfaction, offering incentives beyond base salary.
The Sachse area shows steady demand for skilled oil change professionals, with local shops like Driven Brands actively recruiting to support growth. While competition exists, managers with proven leadership and technical skills often find favorable opportunities due to ongoing industry expansion.
Reliable transportation is essential given the suburban layout of Sachse, TX. Candidates should consider proximity to major routes like Highway 78 for ease of access. Early shifts may require planning around local traffic patterns to ensure punctuality and operational readiness.