Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Leading an oil change shop in Wylie calls for strong communication, team motivation, and operational oversight skills. Effective managers balance hands-on service knowledge with staff development to maintain smooth workflows and high customer satisfaction in fast-paced environments.
This role uniquely blends supervising daily operations with assisting in light automotive tasks, ensuring the shop runs efficiently while maintaining quality service. A manager often shifts between coaching the team, handling inventory, and stepping in to support oil changes when needed.
Many managers progress into district leadership, operations management, or corporate training roles within automotive service chains. Driven Brands' internal promotion culture often enables growth into broader roles spanning multiple locations or specialized management positions.
Wylie's market shows strong demand for candidates who combine leadership qualities with some automotive knowledge. While prior experience helps, companies like Driven Brands provide paid training, making leadership potential a critical hiring factor locally.
Considering Wylie’s spread-out community, reliable transportation is vital. Managers should anticipate early morning starts and possibly extended shifts during peak demand, requiring flexible availability to maintain smooth shop operations.
Oil Change Shop Managers in Wylie generally earn between $45,000 and $55,000 annually, aligning with regional averages but slightly impacted by the local cost of living and the competitive automotive service market in the Dallas-Fort Worth metroplex.
Driven Brands emphasizes career development through paid training and internal promotions, alongside perks like free oil changes and performance bonuses, fostering a supportive environment tailored for growth within the oil change industry.
Driven Brands prioritizes speed, customer convenience, and team collaboration, creating a culture centered on efficiency and internal talent growth. Managers here engage deeply in both leadership and frontline service, reflecting a hands-on approach.
While formal certifications aren't strictly required, familiarity with basic automotive maintenance and strong leadership skills are expected. The company provides extensive paid training to equip managers with necessary technical and operational expertise.
Managers often navigate staff scheduling conflicts, inventory management, and maintaining safety standards under time constraints. Handling customer concerns promptly while balancing hands-on service demands requires agility and effective problem-solving.