Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
Recent Jobs
Top searches
Employment opportunities at Crunch Fitness
Jobseekers are also searching for
Searches you may like
Trending searches in Cleveland, OH
Popular Searches for Fitness Manager
Frequently Asked Questions
Cleveland's fitness industry is growing steadily, with moderate competition for fitness manager positions. Employers often look for candidates with strong leadership and sales skills, especially in popular gyms like Crunch Fitness. Networking locally and highlighting certifications can improve your chances of standing out.
In Ohio, certifications from NASM, ACE, and ISSA are highly regarded for fitness managers. Adding CPR/AED training is often a must. These certifications demonstrate expertise and compliance with regional safety standards, which is particularly important for managerial roles at gyms like Crunch Fitness.
Leading a personal training team requires balancing motivation, performance tracking, and client satisfaction simultaneously. A fitness manager must adapt coaching styles, manage schedules efficiently, and foster a positive culture to meet revenue goals while ensuring members receive top-tier service.
Fitness Managers in Cleveland can progress towards regional management or director-level roles by demonstrating successful team leadership, business growth, and member retention. Continuing education and building a strong network in local fitness communities also open doors to expanded responsibilities.
Unlike trainers, a Fitness Manager oversees team performance, handles hiring, schedules staff, and drives training revenue. They act as a liaison between members and management, ensuring operational standards and a motivating work environment that aligns with Crunch Fitness’s unique entertainment-driven culture.
Crunch Fitness encourages its Fitness Managers to blend fun with fitness by organizing engaging events and motivating trainers to deliver lively, interactive sessions. This approach enhances member experience and sets Crunch apart, requiring managers to creatively support both staff and clientele.
Fitness Managers at Crunch Fitness in Cleveland typically earn between $55,000 and $75,000 annually, combining base salary, commission, and bonus incentives. This package rewards leadership in driving personal training sales and maintaining high service standards.
Crunch Fitness in Cleveland maintains steady hiring cycles for Fitness Managers due to expansion and turnover. Qualified candidates often see swift recruitment processes, especially when demonstrating certifications and proven management skills, reflecting the brand’s commitment to growth.
Candidates should emphasize leadership prowess, sales acumen, and a genuine passion for member success. Demonstrated ability to motivate trainers, handle operational tasks, and maintain a positive gym atmosphere aligns well with Crunch Fitness’s no-judgment, entertainment-focused mission.
Hands-on personal training experience is vital for a Fitness Manager to understand client needs and effectively coach their team. It enhances credibility and helps in driving sales and retention, making it a key factor employers consider in fitness management hires.