Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Driven Brands shop managers in Cudahy excel by combining direct oil change assistance with motivating their crew, overseeing schedules, and ensuring smooth operations. This blend of hands-on work and management fosters efficient workflows and top-tier customer satisfaction in a fast-paced environment.
In Wisconsin’s oil change shops, strong communication, conflict resolution, and the ability to inspire a team are vital. Managers must juggle operational tasks while maintaining safety and customer service standards, making adaptable leadership essential for meeting diverse daily challenges.
Driven Brands offers paid training that covers both leadership skills and basic automotive service techniques. This comprehensive onboarding equips new managers in Cudahy with the confidence to lead teams and perform light vehicle maintenance, supporting career growth within the company.
While formal certifications aren’t mandatory, familiarity with automotive service safety protocols and basic computer skills are highly valued in Cudahy. Managers benefit from understanding local regulations and safe shop operations to comply with Wisconsin’s standards.
In the Milwaukee metro region, including Cudahy, demand for experienced shop managers is steady, driven by expanding oil change services. Candidates with leadership experience and hands-on automotive skills face moderate competition but are favored due to the area's growing automotive service market.
Oil change shop managers in Cudahy typically earn between $45,000 and $55,000 annually, with additional performance bonuses. Driven Brands supplements this with benefits like health insurance and paid time off, making the compensation package competitive within Wisconsin’s automotive sector.
Driven Brands promotes a culture centered on teamwork and career advancement, encouraging shop managers to mentor their crews while maintaining efficient service. This environment supports managers in Cudahy to foster positive workplace dynamics and deliver consistent customer experiences.
Managing early or extended shifts demands stamina and adaptability, especially in fluctuating temperatures common in Wisconsin. Driven Brands values managers who maintain focus on safety, team morale, and operational flow despite unconventional hours, ensuring smooth shop performance throughout the day.
Unlike broader oil and gas management jobs that focus on large-scale operations, this role zeroes in on daily shop-level leadership and customer service within automotive maintenance. It blends direct vehicle service with people management, emphasizing hands-on involvement and local team coordination.
Yes, Driven Brands prioritizes customer convenience by allowing patrons to stay in their cars during service. The shop manager ensures workflow efficiency and team readiness, enabling quick, safe oil changes that uphold this unique customer-friendly approach.