Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In Lafayette's competitive fitness market, a Fitness Manager must blend motivational coaching with strategic sales oversight. Leading personal trainers while driving revenue requires sharp organizational skills and adept interpersonal communication to exceed monthly goals and foster a high-performing, member-focused environment.
Lafayette employers, including Crunch Fitness, favor certifications like NASM and ACE due to local clientele expectations for high-quality training. While statewide standards apply, demonstrating CPR/AED readiness and management experience can provide a distinct advantage in this health-conscious community.
Managing trainer schedules in Lafayette involves optimizing floor coverage during peak hours and tailoring programs to members’ lifestyles. The area's active demographics demand flexible, safety-compliant operations that balance personalized service with efficient resource use amid a growing fitness culture.
Success hinges on leadership finesse, sales acumen, and business insight. Fitness Managers must interpret performance metrics, inspire staff, and create engaging sales conversations, blending passion for health with strategic business management to elevate department outcomes consistently.
Crunch's no-judgment ethos shapes a Fitness Manager’s approach by emphasizing member inclusivity and fun alongside fitness goals. This culture mandates leaders to foster a supportive atmosphere, encouraging trainers to deliver personalized experiences that align with brand entertainment and wellness priorities.
Fitness Managers at Crunch in Lafayette typically earn between $55,000 and $75,000 annually, combining base pay with commission and bonuses. Performance-driven incentives reward meeting sales targets, making compensation competitive within the local fitness management landscape.
Career growth opportunities include moving into regional management or specialized fitness director roles. Crunch supports advancement through continuing education discounts, allowing motivated managers to expand skills and take on broader leadership within the fast-growing fitness brand.
While Lafayette offers a smaller market than cities like Los Angeles or San Francisco, demand for skilled Fitness Managers remains steady due to community wellness trends. Employers seek candidates who combine local market knowledge with strong sales and team leadership to stand out.
Crunch emphasizes a judgment-free zone, so managers must address member complaints with empathy and professionalism, ensuring personalized resolutions that uphold a welcoming atmosphere. This approach helps maintain client loyalty and aligns with Crunch’s distinctive brand promise.
Daily duties include overseeing trainer performance, managing schedules, conducting coaching sessions, and strategizing sales initiatives. Balancing operational tasks with member engagement ensures smooth department function and drives both staff motivation and business growth.