Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Managing an Oil Change Shop in Mesquite requires balancing quick service delivery with hands-on vehicle maintenance. Unlike broader automotive management, this role emphasizes efficient oil change operations, team coordination, and local customer expectations, which are shaped by regional climate and traffic patterns.
Strong communication, problem-solving under fast-paced conditions, and the ability to motivate technicians are vital. Since the job combines operational management with light automotive tasks, adaptability and technical understanding also enhance team productivity and customer satisfaction.
This position often leads to regional management or corporate operations roles within automotive service chains. Experience in team leadership, financial oversight, and service quality gained here can open doors to broader oil and gas operations management or franchise ownership.
Mesquite's growing suburban market sees steady demand for quick automotive services, making Oil Change Shop Manager roles moderately competitive. Candidates with leadership experience and automotive knowledge tend to stand out, especially in busy service corridors near Dallas.
While formal certifications aren't mandatory, having automotive service credentials or OSHA safety training enhances employability. Texas employers often favor candidates familiar with state environmental regulations related to oil handling and waste disposal.
Driven Brands emphasizes career growth through paid training and a supportive culture. Their managers engage directly with both operational duties and team mentoring, with benefits like free oil changes and performance bonuses, which add tangible value beyond standard roles.
Yes, apart from competitive salaries, Driven Brands offers paid time off, comprehensive health benefits, and a 401(k) plan with company matching. The company’s focus on internal promotion also creates rare advancement opportunities within the fast-growing automotive service sector.
In Mesquite, Oil Change Shop Managers typically earn between $45,000 to $60,000 annually, factoring in bonuses. This reflects local market conditions for automotive service leadership combined with the physical and managerial responsibilities of the position.
The role requires physical stamina to perform tasks like lifting up to 50 pounds and maneuvering around service pits, often in hot or cold weather. Preparing for these conditions helps managers maintain shop safety and employee well-being during peak service periods.
Challenges include managing fluctuating customer flow, ensuring inventory accuracy, and maintaining high service standards amidst Texas’s diverse weather. Efficient scheduling and payroll management also play a pivotal role in keeping the shop profitable and responsive.