Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Leading a fitness team in North Aurora requires blending motivational coaching with strategic sales efforts. A Fitness Manager drives revenue by inspiring trainers to exceed personal goals while overseeing business metrics like session sales and retention, ensuring both staff growth and financial success in a competitive market.
Yes, possessing or obtaining CPR and AED certifications is essential for Fitness Managers in Illinois. These credentials ensure trainers can respond effectively to emergencies, promoting member safety and compliance with state fitness facility regulations, which enhances trust and operational reliability.
At Crunch Fitness, Fitness Managers must excel in team development, performance coaching, and communication. Effective leadership involves hiring qualified trainers, conducting meaningful reviews, and fostering a positive culture that drives personal training sales and elevates member satisfaction.
Crunch Fitness offers Fitness Managers growth opportunities through ongoing education discounts, leadership roles, and internal promotions. Their commitment to a dynamic, no-judgment gym environment encourages managers to develop skills that can lead to higher positions within their expanding brand.
The North Aurora area shows moderate competition for Fitness Manager roles, driven by rising fitness awareness and several local gyms. Candidates with strong certifications and sales experience tend to stand out, making specialized skills and leadership qualities valuable in this market.
Fitness Managers at Crunch Fitness in North Aurora can expect a total compensation between $55,000 and $75,000 annually. This includes a base salary, commissions, and bonuses, reflecting performance and team revenue achievements in a vibrant fitness community.
Crunch Fitness Fitness Managers prioritize quick, professional resolution of member concerns. They address complaints and rescheduling promptly, ensuring a positive experience by coordinating with trainers and maintaining clear communication, reinforcing the gym’s supportive, no-judgment culture.
While not mandatory, having over two years in personal training or fitness management greatly benefits Fitness Managers. This background equips them to coach trainers effectively, understand member needs, and confidently manage operational and sales aspects of the training department.
Crunch Fitness offers a unique blend of fitness and entertainment, fostering an inclusive atmosphere. Managers enjoy competitive pay, commission potential, and perks like free membership and educational discounts, making it an appealing workplace for leaders passionate about member success.
Managing fitness operations in North Aurora involves navigating a diverse membership base with varying fitness goals. A Fitness Manager must tailor team efforts to local preferences, optimize scheduling for peak hours, and compete with both boutique studios and large gyms to maintain strong revenue flow.