NexlintoOil Change Shop Manager
Company : Driven Brands
Location : Rockwall, TX, 75087
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Rockwall's automotive market values quick, reliable service due to its growing population and commuter needs. Managing an oil change shop here means balancing efficiency with excellent customer relations, especially given local weather variations that affect vehicle maintenance demand.
While formal automotive certifications aren't mandatory, having a basic understanding of vehicle service protocols and safety standards is highly regarded in Rockwall. Many employers favor candidates with leadership training or experience managing automotive teams locally.
Strong communication and motivational abilities are critical to foster a productive environment. A successful manager also excels at scheduling, conflict resolution, and coaching employees to meet both performance and safety standards in fast-paced service settings.
Balancing workflow to minimize customer wait times while maintaining quality service is a top challenge. Managers must also handle inventory accuracy, payroll submissions, and ensure compliance with safety regulations without sacrificing team morale.
Yes, fundamental computer literacy suffices since systems used for scheduling, payroll, and inventory are user-friendly. Paid training further equips managers to handle these tools confidently alongside their leadership and customer service duties.
Managers enjoy competitive salaries with bonuses, paid training, and free oil changes. Benefits extend to health coverage, 401(k) matches, and strong internal advancement opportunities fostering career growth within this respected automotive service company.
Driven Brands emphasizes hands-on training and a culture of teamwork, ensuring managers can lead by example. They provide resources to resolve customer issues swiftly, promoting a positive shop atmosphere that encourages repeat business.
Typically, managers in this role earn between $45,000 and $55,000 annually, factoring in base pay and performance bonuses. This reflects local market standards for automotive service leadership positions in the Rockwall area.
Physical demands such as lifting up to 50 pounds and working in varying temperatures can be challenging. Additionally, managing early shifts and extended hours requires flexibility, while leadership experience is crucial to oversee diverse team dynamics.
Competition is moderate, with a preference for candidates demonstrating both hands-on automotive skills and strong leadership. Employers often look for versatile managers who can juggle operational duties while enhancing customer experiences quickly.