Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Dallas has a steady demand for skilled Oil Change Shop Managers due to its growing automotive service sector. Candidates often face moderate competition, especially with companies like Driven Brands expanding locally. Demonstrating leadership and operational expertise can significantly boost your chances in this market.
Dallas’ climate with hot summers requires shop managers to maintain safe conditions during extreme heat. Additionally, traffic patterns impact scheduling and customer flow. Understanding these regional nuances helps managers optimize staff shifts and ensure smooth service delivery.
Effective communication, team motivation, and conflict resolution are crucial for Oil Change Shop Managers. Balancing operational oversight with hands-on support requires adaptability and a people-first mindset to foster a productive and customer-focused environment.
Unlike broader automotive management roles, Oil Change Shop Managers focus heavily on quick service delivery, inventory control specific to oil change products, and maintaining high customer satisfaction in a fast-paced setting. This role blends leadership with technical involvement.
Starting as an Oil Change Shop Manager can lead to regional management or operations director roles. Companies like Driven Brands emphasize internal growth, so strong performance in this position often opens doors to broader leadership positions in automotive service chains.
Driven Brands offers robust paid training and career development, which supports managers in enhancing both leadership and technical skills. Their culture of promoting from within creates clear pathways for advancement not always found at competitors.
Driven Brands equips managers with training and tools to resolve customer concerns promptly and professionally. Their focus on teamwork and clear communication helps managers cultivate an environment where customer satisfaction is a shared priority.
Oil Change Shop Managers in Dallas typically earn between $45,000 and $60,000 annually, depending on experience and performance. Driven Brands also offers performance bonuses, making total compensation competitive within the automotive service management field.
Physical stamina for tasks like lifting up to 50 pounds and navigating service pits is essential. Additionally, basic computer literacy for scheduling and payroll, alongside knowledge of light automotive services, ensures managers can lead both operational and hands-on aspects effectively.
Controlling inventory and expenses directly impacts profitability and operational efficiency. Managers must accurately order supplies and conduct regular counts to avoid service delays, making financial oversight a vital part of the Oil Change Shop Manager’s responsibilities.