NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Perrysburg, OH, 43551
Job Type : Full Time / Part Time
Date Posted : 15 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
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Frequently Asked Questions
Perrysburg's growing fitness and service sectors have increased the need for front desk associates, making it a competitive yet promising local job market. Employers like Crunch Fitness actively seek candidates who can deliver excellent customer service in fast-paced environments.
Front desk associates in Perrysburg typically earn between $12 and $15 per hour, slightly above some neighboring areas due to local cost of living and demand. Crunch Fitness offers competitive hourly pay aligned with this market to attract reliable front desk staff.
Mastering multitasking under pressure, clear communication, and basic administrative tech skills are crucial. Since front desk associates manage member interactions and billing, proficiency with membership management software enhances efficiency and member satisfaction.
Yes, Crunch Fitness encourages growth by offering pathways to supervisory roles or administrative positions. Demonstrating reliability, customer service excellence, and teamwork can open doors to higher responsibilities within the front desk or broader club operations.
Besides welcoming members, tasks include handling payments, updating records, answering membership questions, and promoting club programs. Maintaining a clean, organized lobby and assisting management with administrative duties are also common responsibilities.
Crunch Fitness supports staff with flexible schedules, employee benefits like club memberships, and a positive environment emphasizing teamwork. These perks help front desk associates maintain high energy and deliver friendly, professional service consistently.
While no formal certifications are mandatory, prior experience in customer service or retail and familiarity with administrative tools are valued. Strong communication skills and a professional demeanor remain top priorities for hiring managers locally.
Crunch Fitness offers competitive hourly pay typically ranging from $13 to $16 per hour for front desk associates in Perrysburg, reflecting local standards and the role’s responsibility in customer interaction and administrative support.
Yes, the role involves extended standing and frequent member interaction. Physical stamina and a friendly, approachable attitude are essential to maintain high service levels during busy shifts at the front desk.
Crunch Fitness blends fitness industry culture with customer service, meaning front desk associates engage with health-conscious members and promote wellness programs. This unique environment combines administrative duties with a dynamic, community-focused atmosphere.