Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Painesville's fitness management scene is moderately competitive, with growing demand for leaders who blend operational skills and personal training expertise. Candidates with certifications and sales experience often stand out, given the increasing number of health-conscious residents and expanding gym facilities in the area.
Locally, certifications like NASM, ACE, and ISSA are highly regarded for fitness managers in Painesville. Additionally, CPR/AED certification is commonly expected due to safety regulations and member care standards prevalent in Ohio's fitness industry.
Excelling as a Fitness Manager requires more than personal training knowledge; honing leadership, sales acumen, and business analytics skills is crucial. Managing team performance, driving revenue, and ensuring customer satisfaction are essential elements that distinguish top candidates in this role.
A Fitness Manager’s day involves balancing staff coordination, client consultations, sales tracking, and operational oversight. Expect to conduct team coaching sessions, resolve member issues, and strategically plan outreach activities that boost personal training revenue.
Starting as a Fitness Manager can open doors to regional management, fitness director roles, or corporate leadership within gym chains. Developing skills in sales leadership and operational strategy often accelerates upward mobility in the fitness industry.
Crunch Fitness encourages Fitness Managers to blend entertainment with fitness, fostering a no judgment atmosphere. Managers lead dynamic teams focused on motivating members through innovative programs and personalized coaching, differentiating their approach from traditional gyms.
At Crunch Fitness, Fitness Managers enjoy a culture that emphasizes fun alongside fitness, supported by perks like free memberships and education discounts. This vibrant environment promotes creativity in leadership and sales strategies, enhancing both team morale and member success.
Fitness Managers at Crunch Fitness in Painesville can expect a total compensation package ranging from approximately $55,000 to $75,000 annually, combining base salary, commission, and performance bonuses that reward leadership and sales achievements.
While prior leadership and sales experience strongly boost success, some Fitness Manager positions accept candidates with robust personal training backgrounds willing to develop managerial skills. However, demonstrating potential for team motivation and revenue growth is critical.
Fitness Managers oversee team operations, sales targets, and member experience, whereas Fitness Trainers and Coaches focus on individual client workouts and coaching. Managers handle scheduling, business metrics, and staff development, bridging fitness expertise with operational leadership.