Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Winfield's fitness management roles, like at Crunch Fitness, face moderate competition due to local gyms and wellness centers. Candidates with strong leadership and sales skills, plus personal training certifications, tend to stand out, especially when demonstrating ability to boost revenue and member engagement.
Employers in Winfield commonly favor certifications such as NASM, ACE, or ISSA for fitness managers. CPR/AED certification is also essential or must be obtained promptly, ensuring safety compliance and member trust in fitness leadership roles.
Fitness Managers excel by combining leadership with specialized personal training knowledge, driving sales, and member satisfaction. Unlike broader gym managers, they deeply engage with trainer development, program scheduling, and fitness-specific revenue goals, balancing operations with hands-on coaching.
Beyond overseeing staff, Fitness Managers actively mentor trainers, coordinate personalized client programs, and analyze sales metrics. They also resolve member concerns quickly to enhance experience, making their role a blend of strategic planning and hands-on fitness expertise.
Fitness Managers often progress into senior operations roles or regional management within expanding brands like Crunch Fitness. Demonstrated success in team leadership, revenue growth, and member retention opens doors to corporate fitness consulting or multi-site oversight positions.
Crunch Fitness encourages managers to blend fun with fitness by fostering a no-judgment environment, promoting creative team training, and member events. This approach helps Fitness Managers motivate trainers and engage clients through innovative fitness experiences, not just routine workouts.
Crunch offers Fitness Managers perks like discounts on certifications, continuing education opportunities, and clear paths to higher roles. The company’s culture promotes ongoing learning and rewards performance through bonuses and commissions, encouraging leadership development.
Fitness Managers at Crunch in Winfield can anticipate a total annual compensation between $55,000 and $75,000+, combining base salary, commissions, and bonuses. This pay reflects both management responsibilities and the role's impact on personal training revenue.