Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Wood Dale’s fitness market is growing steadily with rising interest in health clubs. Fitness managers here face moderate competition but benefit from expanding gym memberships and a community prioritizing wellness, creating ample opportunities for leadership roles in fitness centers.
Employers in Wood Dale often favor nationally recognized certifications like NASM, ACE, and ISSA. Local gyms prioritize trainers with CPR/AED credentials to meet safety standards, enhancing both credibility and employability in this region’s fitness industry.
A top-performing fitness manager excels in team leadership, sales strategy, and member engagement. Strong communication combined with the ability to motivate certified trainers and manage operational logistics are key traits that drive both client satisfaction and revenue growth.
Progression often leads to regional management or director-level roles within fitness franchises. Gaining expertise in sales, program development, and team leadership opens doors to broader responsibilities and higher compensation in the health and wellness sector.
Daily duties include scheduling staff, monitoring training session quality, conducting performance reviews, and driving sales targets. The role balances administrative oversight with hands-on coaching to ensure a dynamic and productive training environment.
Crunch Fitness blends fitness with entertainment, encouraging managers to foster a fun, no-judgment atmosphere. This culture emphasizes member engagement and creative outreach, setting it apart from more traditional fitness centers focused solely on workouts.
Compensation includes a base salary augmented by commission and bonus potential, typically totaling $55,000 to $75,000 annually. This model rewards performance in sales and team leadership, aligning financial incentives with business growth.
These roles are generally full-time, allowing managers to fully engage with staff development, sales initiatives, and member experience. The commitment supports consistent leadership and operational excellence within the fitness team.
Managers coach trainers to deliver personalized sessions and maintain high service standards. By addressing member concerns promptly and fostering a supportive atmosphere, they play a pivotal role in building loyalty and encouraging repeat visits.