Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
In Allen, TX, customers often value quick yet thorough service with a friendly approach. Managing an Oil Change Shop here means balancing speed with personalized care, reflecting the local culture where convenience and trust are paramount. This regional mindset shapes how managers prioritize workflow and customer interactions.
Yes, Allen’s climate demands vigilance in maintaining safe working conditions, especially during hot months. Shop managers must ensure crew hydration, monitor equipment under heat stress, and adjust schedules to prevent fatigue, all while delivering efficient oil change services without compromising safety or quality.
Strong communication and motivational skills stand out as vital for guiding teams effectively. The ability to resolve conflicts, manage diverse schedules, and maintain high customer service standards distinguishes successful managers in this hands-on, fast-paced environment.
Beyond technical service capabilities, shop managers excel in inventory control, payroll accuracy, and team development. Their role blends operational oversight with coaching, requiring a broader skill set than entry-level technicians focused mainly on service tasks.
Managers typically juggle crew schedules, inventory checks, customer issue resolution, and hands-on assistance with oil changes. They also monitor financials and ensure compliance with safety protocols, making each day a mix of administrative and practical responsibilities.
Driven Brands offers paid training and development programs tailored to leadership and technical skills. This investment fosters internal promotion, empowering managers to advance by mastering both operational management and automotive service expertise.
Managers enjoy competitive pay supplemented by performance bonuses, free oil changes, health benefits, PTO eligibility, and a 401(k) plan with company match. These benefits reflect Driven Brands’ commitment to rewarding dedication and supporting well-being.
The median salary for this role in Allen ranges from $45,000 to $55,000 annually, influenced by experience and shop performance. Bonuses and benefits often enhance total compensation, making it attractive within the regional automotive service sector.
The local market shows steady demand as fast-service oil change centers expand. Allen’s growing population and commuter traffic sustain opportunities for managers skilled in balancing fast-paced operations with quality customer service.
At Driven Brands, management blends leadership with hands-on vehicle service, fostering a team-first culture and emphasizing career development. This dual focus creates a dynamic environment where managers actively shape both operations and employee growth.