Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Ponchatoula's fitness scene is growing, but management roles like Fitness Manager at Crunch remain selective. Demand is steady, yet candidates with proven leadership and personal training certification stand out, especially in a community valuing personalized fitness experiences and local engagement.
Managing a diverse team at a no-judgment gym involves fostering inclusive motivation and balancing business goals with member-centric coaching. Fitness Managers must adapt communication styles and support trainers to create an engaging, pressure-free atmosphere that encourages member commitment and retention.
Certifications like NASM, ACE, or ISSA are highly regarded in Louisiana's fitness management jobs. These nationally recognized credentials, combined with CPR/AED training, enhance credibility and align with regional expectations for leadership in personal training departments.
Adopting a coaching-centric leadership approach, combining clear goal-setting with personalized feedback, drives trainer motivation. Fitness Managers who empower their teams through regular one-on-ones and skill development typically see higher sales conversions and member satisfaction.
Crunch Fitness merges entertainment with fitness, so Fitness Managers there focus equally on driving revenue through team performance and fostering an engaging member experience. This balance requires creativity in outreach and a passion for helping people achieve health goals in a fun setting.
Beyond competitive salary plus commission, Crunch Fitness provides free gym memberships, discounts on certifications, and health benefits. These incentives support ongoing professional development and personal wellness, reflecting the company's commitment to employee growth and satisfaction.
Fitness Managers at Crunch Fitness in Ponchatoula typically earn between $55,000 and $75,000 annually, combining base pay with commission and bonuses. This range reflects the role's blend of leadership, sales targets, and operational responsibilities within the local fitness market.
Fitness Managers oversee team hiring, training, and performance reviews, alongside managing revenue goals and operational scheduling. Unlike fitness coordinators, they play a pivotal role in strategic business growth and directly influence member experience through leadership and sales coaching.
Crunch Fitness emphasizes a no-judgment, fun fitness culture, so its Fitness Managers focus heavily on team motivation and member engagement through entertaining programming. This contrasts with traditional gyms where the role may lean more on strict operational tasks and less on member-centric creativity.