Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Leading an Oil Change Shop in Conroe blends hands-on technical skills with team supervision, emphasizing quick service and customer satisfaction. Compared to broader auto management roles, it requires balancing operational efficiency with direct involvement in oil changes, tailored to local customer expectations and regional service demands.
At Driven Brands, managers face the challenge of maintaining high throughput without sacrificing service quality. Leading diverse teams while ensuring compliance with safety and operational standards demands adaptability, clear communication, and motivating employees to meet both performance and customer experience goals.
Beyond basic automotive knowledge, proficiency in workforce scheduling, inventory management, and financial oversight are vital. Local familiarity with Conroe’s workforce availability and regional vehicle maintenance trends also enhances effectiveness in managing daily shop operations.
Salaries generally range from $45,000 to $60,000 annually, often supplemented by performance bonuses. Compensation reflects local cost of living, managerial scope, and hands-on service responsibilities common in Conroe’s automotive sector.
Driven Brands actively promotes internal growth, with many leaders rising from shop floor roles. Managers in Texas benefit from structured training and mentorship programs designed to advance their expertise and leadership within the company.
Driven Brands fosters a team-oriented atmosphere focused on speed, safety, and customer satisfaction. Managers experience a supportive workplace that encourages continuous learning, leadership development, and recognition, creating a positive environment for both staff and customers.
While formal automotive certifications can enhance credibility, Driven Brands prioritizes paid, hands-on training tailored to shop operations. Local managers with OSHA safety awareness or basic automotive service credentials often stand out in Conroe’s competitive hiring landscape.
Conroe’s growing population and car ownership rates drive steady demand for oil change services. Candidates should account for commute times within the city, regional labor market competition, and the importance of flexible scheduling to meet peak customer flow.
Managers balance supervising crew performance, handling inventory, and ensuring smooth customer transactions. They also engage directly with service tasks, coordinate schedules, and resolve issues promptly to uphold shop standards and customer satisfaction.
This role requires standing for extended periods, safely maneuvering in service pits, and occasionally lifting up to 50 pounds. Candidates should be comfortable operating in variable temperatures and maintaining a hands-on presence in shop activities.