Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In Westchester, IL, a Fitness Manager combines motivational coaching with strategic sales oversight, ensuring personal trainers meet revenue goals. This balance requires hands-on leadership to foster team growth while actively supporting trainers in converting consultations into memberships, crucial for thriving in Crunch Fitness's dynamic environment.
Holding nationally recognized certifications like NASM, ACE, or ISSA enhances a Fitness Manager’s expertise, ensuring professional training standards. These credentials, paired with CPR/AED certification, empower managers to lead confidently, elevate member trust, and uphold safety protocols essential in Crunch Fitness’s no-judgment gym culture.
Successful Fitness Managers excel through strong communication, leadership, and sales skills. They prioritize member engagement, foster trainer development, and maintain operational efficiency. Passion for fitness and adaptability to diverse member needs set them apart, especially in competitive markets like Westchester where personalized service drives retention.
Crunch Fitness emphasizes a fun, judgment-free atmosphere, so managers focus on blending entertainment with fitness. Unlike traditional gyms, Crunch Managers lead with energy, encouraging creativity in team coaching and member interactions, fostering a vibrant community that supports health goals alongside member enjoyment.
Crunch Fitness offers Fitness Managers access to discounts on certifications and continuing education, alongside opportunities for upward mobility within its expanding brand. This dedication to professional development helps managers refine leadership skills and advance within a supportive, growth-oriented workplace environment.
Westchester’s fitness industry sees moderate competition for managerial roles, with demand driven by local health trends. Candidates with leadership experience and certified training qualifications have a clear advantage. Understanding community fitness preferences and demonstrating sales acumen can significantly improve hiring prospects.
Yes, Fitness Managers at Crunch Fitness in Westchester can earn a base salary complemented by commissions and bonuses, with total annual compensation ranging from $55,000 to over $75,000. This structure rewards effective team leadership and successful revenue generation, aligning pay with performance.
Managers in Westchester must adeptly coordinate trainer schedules to maximize floor coverage during peak hours while accommodating member needs. Balancing operational policies with flexibility ensures consistent service quality and staff satisfaction, particularly in a community-focused gym like Crunch Fitness.
Crunch Fitness Managers foster motivation through regular one-on-one coaching, personalized performance feedback, and team trainings. They create an energetic environment that celebrates milestones and encourages trainers to surpass personal and departmental goals, aligning with the brand’s lively, inclusive philosophy.
Crunch Fitness expects its Fitness Managers to address varied fitness levels and cultural backgrounds by providing tailored programming and attentive support. Managers act as accessible resources, resolving member concerns promptly and ensuring a welcoming space that reflects Westchester’s inclusive community values.