Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In Mentor, OH, successful fitness managers blend hands-on coaching with strategic sales efforts, often motivating trainers through personalized feedback while closely monitoring revenue streams. This dual focus helps Crunch Fitness leaders drive team performance and hit personal training revenue goals effectively.
Employers in Mentor, OH commonly prefer certifications like NASM, ACE, or ISSA for fitness management positions. These credentials demonstrate both fitness expertise and leadership readiness, aligning well with Crunch Fitness’s standards for managing personal training teams.
Aspiring Fitness Managers should sharpen leadership abilities, sales acumen, and communication skills to effectively guide trainers and engage members. Proficiency in scheduling and operational oversight is also key, ensuring smooth daily gym functions and superior member experiences.
Fitness Managers often progress to regional manager or fitness director roles, leveraging their experience in team leadership and revenue growth. Continuous education and certifications coupled with proven sales results can accelerate advancement in dynamic gym chains like Crunch Fitness.
Fitness Managers focus primarily on personal training departments and member fitness outcomes, while general gym managers oversee broader operations including facility maintenance and overall staff management. The Fitness Manager role demands specialized coaching and sales leadership.
Crunch Fitness emphasizes a no-judgment culture blending fitness with entertainment, so their Fitness Managers not only lead teams but also cultivate a fun, motivating environment. The role offers competitive pay plus bonuses, plus perks like free membership and education discounts.
Crunch Fitness offers a base salary plus commission and bonuses, with total potential earnings ranging from $55,000 to $75,000 annually, which aligns well with Mentor’s fitness management salary standards and rewards strong sales and leadership performance.
Crunch Fitness provides perks like discounts on certifications and continuing education, encouraging Fitness Managers to upgrade skills. Coupled with hands-on coaching opportunities and a fast-expanding brand, this fosters meaningful professional advancement.
Managers often juggle scheduling complexities and sales targets while maintaining high-quality member experiences. Crunch Fitness supports this through clear operational policies, regular team trainings, and leadership coaching to empower managers in overcoming these hurdles.