Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Crunch Fitness blends entertainment with fitness, so a Fitness Manager here not only leads teams but also fosters a fun, no-judgment environment. This unique culture emphasizes member engagement and team motivation, distinguishing it from traditional fitness manager roles in Mandeville's gym market.
By coaching trainers in sales presentations, optimizing schedules for maximum member support, and spearheading outreach events, a Fitness Manager at Crunch Fitness directly boosts personal training revenue while enhancing the overall member experience in Mandeville.
Nationally recognized certifications such as NASM, ACE, or ISSA are highly valued in Mandeville’s fitness scene. Crunch Fitness specifically expects candidates to hold or be willing to obtain CPR/AED certifications, aligning with local industry standards for fitness leadership.
Mandeville’s competitive fitness market demands managers to balance sales targets with strong team motivation. Overcoming scheduling conflicts, ensuring consistent service quality, and local member engagement through events can help managers thrive amidst these challenges.
While Mandeville offers a growing fitness community with moderate competition, larger cities like New Orleans feature more saturated markets. Fitness Managers in Mandeville benefit from closer-knit networks and opportunities with expanding brands such as Crunch Fitness.
Fitness Managers at Crunch Fitness in Mandeville can expect a total compensation package ranging from $55,000 to $75,000 annually, including base salary, commissions, and bonuses, reflecting local market standards for fitness leadership roles.
At Crunch Fitness, daily tasks extend beyond management to include personalized coaching of trainers, strategic sales facilitation, and creating an engaging gym atmosphere. This holistic approach ensures both team success and an exceptional member experience.
Crunch Fitness offers growth opportunities through ongoing education discounts and a fast-expanding brand structure. Fitness Managers are encouraged to develop leadership skills and expand their roles, potentially progressing into senior management within the company.
This role uniquely combines team leadership with hands-on fitness expertise, requiring managers to motivate staff, drive sales, and engage members. Crunch Fitness’s fun, inclusive environment attracts those eager to blend passion for health with people management.
Fitness Managers at Crunch Fitness may access health and wellness benefits, though eligibility can vary. Additionally, they receive free gym memberships and discounts on certifications, fostering a holistic approach to employee health and professional growth.