Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Berwyn's fitness management scene is moderately competitive due to its proximity to Chicago's larger market. Candidates with strong leadership and sales experience in fitness have an advantage, especially those certified nationally. Understanding local member preferences and community involvement can set applicants apart.
Employers around Berwyn favor certifications like NASM, ACE, and ISSA, given their national recognition. CPR/AED certification is also highly valued to ensure safety. Holding these credentials often boosts credibility and opens doors to management roles in fitness centers locally.
While coordinators focus on scheduling and member engagement, fitness managers excel in team leadership, revenue growth, and strategic planning. Strong sales acumen, coaching talent, and operational oversight are crucial to elevate a fitness manager’s impact within a gym environment.
Fitness managers often advance to regional or general manager roles, overseeing multiple facilities. Developing skills in business analytics, team motivation, and marketing can accelerate progression. Continuous education and building a track record of hitting revenue targets are key factors.
A fitness manager’s day involves coordinating trainer schedules, conducting staff meetings, monitoring sales performance, and addressing member feedback. Balancing administrative duties with hands-on coaching and motivating trainers ensures both business goals and client satisfaction are met.
Crunch Fitness blends fun with workouts by encouraging managers to foster energetic team environments and innovate member engagement events. Fitness managers lead this culture by motivating staff and creating lively atmospheres that make fitness enjoyable while driving results.
Managing diverse member expectations while upholding Crunch’s no-judgment ethos can be challenging. Also, balancing aggressive revenue targets with personalized member support requires strong coaching skills and dynamic problem-solving tailored to the Berwyn community.
Fitness managers at Crunch Fitness in Berwyn typically earn between $55,000 and $75,000 annually, combining base salary, commission, and bonuses. This range reflects local market standards and rewards effective team leadership and revenue generation.
Crunch Fitness in Berwyn is actively seeking fitness managers who demonstrate leadership, sales prowess, and a passion for member success. Candidates who can foster a supportive team culture and hit personal training revenue targets stand out during the hiring process.
Crunch Fitness emphasizes a judgment-free, fun atmosphere, requiring managers to be creative motivators and community builders. Unlike traditional gyms, managers here balance entertainment with fitness goals, requiring adaptability and strong interpersonal skills unique to Crunch’s brand.