Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In Briarcliff Manor, certifications like NASM, ACE, and ISSA are highly regarded for fitness managers. These qualifications demonstrate expertise and leadership ability, helping candidates stand out in local gyms where members seek knowledgeable coaching and safe, effective personal training programs.
Crunch Fitness emphasizes a fun, entertainment-driven atmosphere, so Fitness Managers here balance leadership duties with fostering an engaging environment. Unlike more traditional gyms, managers at Crunch focus not only on revenue but also on team motivation and creating a no-judgment zone that appeals to diverse members.
Managing schedules to maximize floor coverage, maintaining high training session quality, and balancing sales targets with member satisfaction are daily hurdles. Fitness Managers must also swiftly resolve conflicts or complaints and ensure the team stays motivated and compliant with safety policies.
Fitness Managers in Briarcliff Manor typically earn between $55,000 and $75,000 annually when factoring in base salary, commissions, and performance bonuses. Crunch Fitness’ compensation structure rewards leadership and sales success, making the role financially appealing for driven professionals.
Fitness management demands a unique blend of motivational coaching, sales acumen, and health knowledge. Unlike other sectors, leaders must inspire trainers to achieve fitness goals while driving revenue, requiring empathy, fitness expertise, and dynamic communication to maintain team engagement and member loyalty.
The Briarcliff Manor area shows steady demand for fitness managers due to growing interest in health and wellness post-pandemic. While competition exists, candidates with certified personal training credentials and leadership experience, especially at recognized gyms, have a strong advantage.
Crunch Fitness offers growth opportunities by encouraging skill development through discounts on certifications and ongoing education. Their expanding brand allows motivated Fitness Managers to climb into regional or general management roles, blending fitness expertise with business leadership.
Beyond base pay and bonuses, Crunch Fitness offers perks like a complimentary gym membership, educational discounts, and wellness benefits. These incentives create an enriching environment that supports both professional development and personal health.
Effective scheduling to ensure trainers cover peak hours, enforcing safety protocols, and monitoring session quality are key. Fitness Managers also coordinate onboarding for new clients and motivate trainers to maintain high engagement and sales performance.
Crunch Fitness fosters an inclusive, no-judgment atmosphere where fun meets fitness. Candidates who thrive here are passionate about member success, embrace teamwork, and enjoy leading with positivity, making culture alignment vital for long-term satisfaction.