Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Homer Glen, IL, has a growing demand for fitness leadership roles, especially as local gyms expand. Competition for Fitness Manager positions at popular clubs like Crunch Fitness is moderate, with employers valuing candidates who combine management skills with strong sales and member engagement abilities.
Employers in Homer Glen tend to favor nationally recognized certifications such as NASM, ACE, or ISSA for Fitness Managers. Holding CPR/AED certification is often mandatory or highly recommended to ensure adherence to safety standards and to boost credibility within fitness management.
Success in a Fitness Manager role hinges on effective team leadership, strategic sales management, and cultivating exceptional member experiences. Beyond routine tasks, strong communication, motivational coaching, and data-driven decision-making set top performers apart in this field.
Advancing in fitness management typically requires mastering revenue growth tactics, refining staff development techniques, and expanding operational oversight. Demonstrating consistent achievement in these areas can open doors to regional or director-level fitness leadership positions.
Daily hurdles include balancing trainer schedules to meet member demand, maintaining high service quality, and promptly resolving scheduling conflicts. Additionally, driving personal training sales while motivating staff requires agile multitasking and strong interpersonal skills.
Crunch Fitness emphasizes blending fitness with fun, so Fitness Managers at Crunch focus heavily on team motivation and member engagement through entertaining programming. This approach adds a dynamic layer to leadership, fostering a vibrant, inclusive workout culture.
Crunch provides Fitness Managers with a competitive salary structure including base pay plus commission and bonuses. Additional benefits like free gym membership, discounts on certifications, and wellness programs enhance overall compensation and career growth opportunities.
Yes, this compensation range aligns well with regional market rates for fitness managerial roles in Homer Glen. The blend of base salary, commission, and bonuses reflects the performance-driven nature of the position and supports motivated candidates seeking earnings growth.
At Crunch in Homer Glen, Fitness Managers actively lead personal training sales initiatives, tracking KPIs like conversion rates and retention. They support trainers in consultations and outreach, ensuring the team consistently meets ambitious revenue goals.
Crunch Fitness expects Fitness Managers to promptly address member complaints or scheduling issues with professionalism and empathy. They serve as approachable resources, ensuring customer satisfaction remains high and fostering a welcoming gym atmosphere.