Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Brisbane, CA shows a growing need for fitness managers due to an active community and expanding gym chains. Compared to larger metro areas, competition is moderate, making it a promising location for fitness leadership roles with potential for career growth.
Locally, certifications like NASM, ACE, and ISSA are highly regarded among fitness employers in Brisbane. Additionally, CPR/AED certification is often mandatory, reflecting the region’s emphasis on safety and professional standards within fitness centers.
Fitness managers excel by motivating trainers, fostering teamwork, and driving sales goals. Strong communication and organizational skills help them balance scheduling, member satisfaction, and business metrics effectively, ensuring a thriving fitness environment.
Beyond fitness knowledge, effective managers demonstrate sales acumen, staff coaching ability, and operational oversight. They proactively analyze performance indicators like retention and conversions to optimize team output and member engagement.
Fitness managers often progress into regional or general manager roles, leveraging leadership experience and revenue management skills. Growth can also include specialization in fitness program development or corporate wellness consulting.
Crunch Fitness supports managers with free memberships, continuing education discounts, and a vibrant culture blending fitness with entertainment. These perks encourage both personal wellness and professional development within an inclusive workplace.
Crunch Fitness offers a competitive package including base salary, commission, and bonuses totaling $55,000-$75,000+ annually. This aligns well with regional market rates, rewarding performance and leadership in fitness management.
Managing diverse trainer schedules, maintaining high service quality, and continuously hitting sales targets can be demanding. Balancing operational tasks with member satisfaction requires adaptability and strong problem-solving skills.
Effective managers coach trainers on persuasive consultations and leverage member events for outreach. They track KPIs closely, motivating their team to convert consultations into sales while fostering long-term client retention.
Brisbane's compact layout allows manageable commutes for most employees, reducing daily travel stress. This accessibility supports punctuality and flexibility, helping fitness managers maintain balance between demanding schedules and personal life.