Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Certifications like NASM, ACE, or ISSA significantly enhance a fitness manager's profile in South San Francisco. Given the competitive fitness scene near Crunch Fitness, holding nationally recognized credentials alongside CPR/AED certification is often expected and can open doors for leadership roles.
Crunch Fitness emphasizes a 'no judgment' culture blending fitness with entertainment, so managing here requires not only operational skills but also fostering a fun, inclusive atmosphere. Fitness managers at Crunch lead with motivation and creativity, balancing sales targets with member engagement uniquely compared to traditional gyms.
The South San Francisco area shows growing interest in fitness management careers, fueled by expanding wellness trends and companies like Crunch Fitness. Hiring activity is steady, with employers seeking leaders who can drive personal training revenue and enhance member experiences.
Effective fitness managers combine strong communication with motivational coaching skills. They excel in team development, sales growth, and operational oversight, ensuring trainers perform well while members receive outstanding service, especially in dynamic environments like Crunch Fitness.
Fitness managers in South San Francisco typically earn between $55,000 and $75,000 annually, aligning with Crunch Fitness's compensation package. This range is competitive locally, reflecting the region's cost of living and the premium placed on experienced managerial roles in fitness.
Thriving as a fitness manager at Crunch Fitness means embracing its vibrant, inclusive culture that blends entertainment with fitness. Success depends on energizing teams, encouraging innovation in member engagement, and aligning leadership approaches with Crunch’s unique mission to make fitness enjoyable.
Daily tasks include overseeing personal trainer schedules, coaching staff to hit sales goals, resolving member issues, and monitoring training session quality. Fitness managers also strategize outreach events and ensure operational policies are followed, all while fostering a positive gym atmosphere.
Fitness managers at Crunch Fitness often advance into regional or general manager positions within the expanding brand. California’s fitness industry growth supports career development, especially for those demonstrating leadership, sales acumen, and commitment to member success.
South San Francisco's traffic patterns can affect daily commutes, so fitness managers often plan schedules to avoid peak congestion. The city’s compact layout and public transit options can help maintain a healthy work-life balance while managing demanding gym operations.
The local market’s health-conscious population expects innovative fitness solutions and excellent service, pushing managers to focus on personalized training programs and community engagement. Crunch Fitness managers must continually adapt strategies to stay competitive in this evolving environment.