Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Crunch Fitness blends fitness with entertainment, creating a no-judgment atmosphere. As a Fitness Manager here, you'll lead passionate trainers while fostering fun, high-energy member experiences, which sets it apart from typical gyms focusing solely on workouts.
Strong communication, motivational skills, and the ability to coach certified personal trainers effectively are vital. The role demands managing revenue targets while nurturing a supportive team culture that drives member success in a dynamic fitness environment.
Beyond managing staff and operations, this role offers avenues to influence business strategy, engage in outreach events, and pursue professional development through certifications, positioning you for higher-level roles within the expanding Crunch brand.
Lockport employers often favor nationally recognized credentials like NASM, ACE, or ISSA. CPR/AED certification is typically required or encouraged to ensure safety compliance in this competitive Illinois fitness industry.
Lockport's fitness sector is growing steadily, with demand for qualified Fitness Managers increasing due to rising health awareness. Employers seek candidates who can drive sales and enhance member retention amid local competition.
Traffic around Lockport can peak during rush hours, so many fitness professionals consider proximity or flexible scheduling. Crunch’s location offers accessible routes from surrounding suburbs, balancing commute convenience with career opportunities.
Typically, total annual earnings range from $55,000 to over $75,000 when combining base salary, commissions, and bonuses, reflecting performance-driven pay common in fitness management roles in the Lockport area.
Crunch Fitness provides structured sales training, regular performance reviews, and team motivation strategies. Managers receive support to lead outreach initiatives, optimize trainer schedules, and implement member engagement tactics that boost revenue.
Crunch offers a culture that values diversity and authentic self-expression, along with perks like free gym membership and discounts on certifications. This fosters both personal wellness and professional growth within a fast-growing brand.
Crunch Fitness emphasizes entertainment alongside training, differentiating it from traditional studios. Their comprehensive manager role includes leadership, sales, and member experience, providing a broader scope and potentially more rewarding career path locally.