Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Bronx sees robust demand for fitness management roles, especially with growing health awareness. Competition remains moderate, with Crunch Fitness standing out by offering leadership-focused opportunities that combine coaching and sales, making it attractive for fitness professionals aiming to lead dynamic teams locally.
In Bronx, recognized certifications like NASM, ACE, or ISSA are highly valued by employers, especially for management roles. CPR/AED certification is often mandatory or encouraged, reflecting the city's emphasis on safety and professionalism within fitness centers like Crunch Fitness.
A top-performing Fitness Manager excels at team leadership, sales strategy, and operational scheduling. Mastery in motivating trainers, analyzing performance metrics, and enhancing client experiences ensures department goals are met while fostering a vibrant gym atmosphere.
Advancement often leads to broader responsibilities such as regional oversight or fitness director roles. Developing skills in revenue optimization and member engagement opens pathways to senior leadership within expanding brands like Crunch Fitness.
Crunch Fitness offers a competitive package combining base salary with commission and bonuses, totaling approximately $55,000 to $75,000 annually. This reflects Bronx's cost of living and market rates for fitness management positions focused on both leadership and sales.
Crunch Fitness blends entertainment with fitness, requiring managers to not only lead but also foster fun, engaging environments. Managers coordinate vibrant team activities, drive sales through community events, and uphold a no-judgment culture that supports member success.
Crunch Fitness emphasizes continuous coaching via 1-on-1 meetings and team trainings. Fitness Managers use personalized feedback and goal tracking to elevate trainer skills, directly impacting sales conversions and client satisfaction across Bronx locations.
Managing trainer schedules amid fluctuating member traffic, maintaining high service quality, and handling diverse client needs are key hurdles. The role demands agility in operations and strong communication to ensure smooth daily gym experiences.
With growing interest in group training and holistic wellness in Bronx, managers tailor offerings to include varied sessions and member engagement activities. Staying attuned to community preferences helps optimize programming and boost retention.
Effective managers demonstrate motivational skills, adaptability, and a sales-driven mindset. They foster team cohesion while driving revenue, expertly balancing operational demands with exceptional customer service in fast-paced environments like Bronx fitness centers.