Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In the River Forest area, employers often favor certifications from NASM, ACE, or ISSA for fitness managers. These nationally recognized credentials ensure trainers meet industry standards, enhancing credibility and member trust in local fitness clubs like Crunch Fitness.
Fitness management roles in River Forest see moderate competition, driven by the region's health-conscious community. Employers look for candidates with leadership skills and sales experience, so standing out often involves showcasing proven success in managing personal training teams and driving revenue.
Fitness Managers oversee team performance, coordinate scheduling, and drive sales goals, unlike trainers who focus primarily on client workouts. This role demands leadership, business acumen, and operational oversight to create an engaging and efficient environment for both staff and members.
Fitness Managers can progress to regional or general manager roles, expanding oversight to multiple locations. Alternatively, they may specialize further into fitness directors or corporate wellness coordinators, leveraging their leadership and sales experience gained managing teams at clubs like Crunch Fitness.
Effective communication, motivational coaching, and sales expertise are critical. A Fitness Manager also needs strong organizational skills to manage schedules and track KPIs, ensuring trainers meet revenue targets while delivering quality member experiences.
Crunch Fitness emphasizes a no-judgment, entertainment-focused culture, so Fitness Managers there must balance business targets with fostering a fun, inclusive atmosphere. Leadership includes inspiring trainers and engaging members to embrace fitness as enjoyable and accessible.
Fitness Managers at Crunch Fitness in River Forest typically earn between $55,000 and $75,000 annually through a mix of base salary, commissions, and bonuses. This package rewards leadership success in personal training revenue and team performance.
Beyond competitive pay, Crunch offers perks like free gym membership, discounts on certifications, and wellness benefits. These incentives help Fitness Managers stay motivated and develop professionally while promoting a healthy lifestyle.