Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Garden City’s fitness sector shows steady growth with moderate competition for managerial roles. Employers seek candidates with leadership and sales prowess, making local networking and certifications important to stand out in this evolving fitness hub.
Handling a diverse trainer team while aligning with Crunch Fitness's no-judgment culture requires balancing motivation, sales targets, and delivering fun fitness experiences. Addressing member satisfaction amid high service expectations is also a constant priority.
Managers often juggle peak hours and member demand, creating flexible yet consistent schedules. Efficient floor coverage boosts both revenue and member support, which is essential in busy locations like Garden City’s Crunch Fitness facility.
Beyond fitness knowledge, strong leadership, sales acumen, and the ability to inspire trainers are vital. Mastery in managing business metrics and elevating client experiences separate Fitness Managers from entry-level or coordinator roles.
Climbing from Fitness Manager can lead to regional management or director positions overseeing multiple clubs. Building expertise in operational strategy and revenue growth at Crunch Fitness opens doors for broader leadership in the fitness industry.
This unique brand ethos pushes managers to foster an engaging environment, encouraging creative programming while maintaining performance goals. Balancing fun with professionalism reshapes traditional fitness management into a vibrant leadership role.
Crunch combines structured commission schemes with ongoing training and team coaching. Managers receive tools to track KPIs and lead impactful sales presentations, empowering them to grow both revenue and staff capabilities effectively.
Fitness Managers at Crunch Fitness in Garden City can anticipate a total compensation between $55,000 and $75,000 annually, combining base salary, commissions, and bonuses, reflecting the role’s leadership and sales responsibilities.
Certifications like NASM, ACE, or ISSA are highly valued locally, as they demonstrate expertise and credibility. Additionally, CPR/AED certification is often required or encouraged to comply with safety standards across New York gyms.
Crunch Fitness emphasizes a judgment-free, entertainment-driven model. Managers here balance conventional leadership with fostering a fun, inclusive atmosphere, unlike some NYC gyms which may focus more strictly on performance metrics or traditional training.