Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
In Maple Heights, a Fitness Manager must inspire certified trainers while strategically driving personal training revenue. This involves personalized coaching, setting achievable goals, and fostering a positive environment that encourages both performance and member satisfaction—critical for success at Crunch Fitness.
Employers in Maple Heights prioritize nationally recognized certifications such as NASM, ACE, or ISSA for fitness managers. CPR/AED certification is often required or encouraged, emphasizing safety and professionalism within fitness management positions in this region.
A Fitness Manager oversees personal trainer teams, coordinates scheduling, manages sales goals, and enhances member experience. Unlike trainers, managers focus on leadership, operational efficiency, and business growth, ensuring the fitness department runs smoothly while meeting revenue targets.
Crunch Fitness supports upward mobility for Fitness Managers through leadership development and expanded responsibilities. Managers who excel can progress into regional or general management roles, benefiting from the brand's rapid expansion and commitment to internal promotion.
Crunch Fitness combines fitness with entertainment, requiring managers to balance high-energy member engagement with effective team leadership. Unlike traditional gyms, this role demands creativity in motivating staff and members while meeting ambitious sales and service standards.
Fitness management roles in Maple Heights see moderate competition, with demand growing alongside local health trends. Candidates with leadership experience and certifications stand out, as gyms like Crunch Fitness seek dynamic managers to drive both team performance and member results.
Fitness Managers in Maple Heights at Crunch Fitness can anticipate total earnings between $55,000 and $75,000 annually, including base salary, commission, and bonuses. This package reflects the role's blend of leadership, sales responsibilities, and operational oversight.
Crunch Fitness offers perks like discounts on certifications and continuing education, fostering skill advancement for Fitness Managers. This commitment helps managers stay updated on industry standards while enhancing their leadership and coaching capabilities within a supportive culture.
Crunch Fitness emphasizes a 'no judgment' philosophy blending fun with fitness, so managers here balance business goals with creating an inclusive, engaging atmosphere. This contrasts with more traditional gyms, requiring unique leadership styles and member interaction approaches.
The Crunch Fitness culture in Maple Heights promotes inclusivity and energy, expecting managers to lead by example with enthusiasm and respect. This environment encourages authentic leadership, fostering strong team cohesion and member loyalty.