Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
San Leandro’s fitness industry is growing, with Crunch Fitness offering dynamic leadership roles that blend management with member engagement. Competition is moderate, fueled by demand for managers skilled in coaching trainers and driving sales, making strong interpersonal and operational abilities key to standing out locally.
Fitness Managers at Crunch in San Leandro navigate a lively, entertainment-driven gym culture requiring them to balance motivating trainers, boosting revenue, and maintaining a welcoming atmosphere. They must adapt quickly to member needs while managing schedules and ensuring compliance with safety standards.
Fitness Managers at Crunch Fitness in San Leandro can anticipate a total compensation ranging from approximately $55,000 to $75,000 or more yearly, factoring in base salary, commissions, and performance bonuses. This pay reflects the role’s blend of leadership, sales, and operational responsibilities.
Employers in San Leandro, including Crunch Fitness, prioritize national certifications like NASM, ACE, or ISSA for Fitness Managers. CPR/AED certification is also essential or must be obtained promptly, ensuring managers can maintain safety standards and lead credentialed training teams effectively.
Daily tasks include overseeing personal trainer schedules, conducting one-on-one coaching sessions, managing sales targets, and interacting with gym members to uphold service quality. The role demands a balance between administrative duties and fostering a motivating environment for both staff and clients.
While Fitness Coordinators often support scheduling and member engagement, Fitness Managers take on broader leadership, including team recruitment, performance coaching, and driving department revenue. Managers also strategize sales initiatives and directly influence gym operations and client satisfaction.
Crunch Fitness fosters career advancement through expanded leadership roles, potentially moving into general management or regional fitness director positions. Demonstrating strong sales results and team development skills can open doors to higher responsibilities within the company’s expanding network.
Fitness Managers at Crunch benefit from perks like free gym membership, discounts on continuing education certifications, and performance-driven bonuses. The company’s inclusive, entertainment-focused culture also encourages creativity in member engagement and professional growth.
Effective strategies include motivating trainers to deliver persuasive consultations, tracking conversion rates closely, and hosting outreach events to attract new clients. Fostering a sales-driven mindset within the team while maintaining excellent member relations is crucial for hitting monthly targets.