Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Westmont's fitness industry is growing steadily, with an increasing demand for skilled fitness managers. Candidates often face moderate competition and should prepare to demonstrate leadership, sales expertise, and team-building skills during interviews to stand out in this evolving market.
Employers in the Westmont area favor nationally recognized certifications such as NASM, ACE, and ISSA for fitness managers, often requiring CPR/AED credentials as well. These certifications validate expertise and enhance credibility when managing personal training teams locally.
Beyond fitness knowledge, thriving fitness managers excel in leadership, sales strategy, and operational management. They effectively coach trainers, analyze revenue metrics, and create member-focused environments, establishing themselves as pivotal figures in fitness facility success.
Fitness managers handle broader leadership duties like team hiring, revenue tracking, and strategic planning, whereas fitness coordinators typically focus on scheduling and member relations. Managers also drive sales and ensure operational excellence within the facility.
Yes, fitness managers can progress to regional or general manager positions by honing leadership and business development skills. Expanding expertise in multi-site operations and team performance often opens doors to higher management roles in fitness organizations.
Crunch Fitness offers a dynamic, no-judgment culture emphasizing fun alongside fitness, providing managers with commission and bonus incentives, free gym memberships, and educational discounts. This supportive environment fosters both staff growth and member engagement.
Crunch Fitness combines a base salary with commission and bonuses tied to personal training revenue and team performance. Fitness Managers can boost earnings by leading effective sales strategies, motivating trainers, and enhancing member retention in Westmont's competitive market.
Fitness Managers in Westmont usually earn between $55,000 and $75,000 annually, including commissions and bonuses. This aligns with national averages for similar roles, reflecting local cost of living and the area's demand for skilled fitness leadership.
Cultivating strong communication, motivational skills, and the ability to conduct performance reviews are key. Successful Fitness Managers inspire trainers to surpass goals, foster a positive culture, and adeptly manage schedules and operations to optimize team output.
Both are crucial: a nationally recognized personal training certification validates fitness expertise, while prior management experience demonstrates readiness to lead teams and drive business results. Crunch Fitness values candidates who blend these competencies effectively.