Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
A Fitness Manager must skillfully motivate personal trainers while driving revenue through effective coaching and sales strategies. Balancing operational management and member engagement ensures the team consistently meets personal training goals and delivers a superior fitness experience.
Starting as a Fitness Manager opens doors to roles like Regional Fitness Director or General Manager. Developing leadership, sales acumen, and operational expertise in managing fitness facilities paves the way for advancement in dynamic fitness brands and larger health clubs.
Beyond coaching abilities, a Fitness Manager excels in team leadership, sales oversight, scheduling logistics, and business metric analysis. Their role demands a blend of interpersonal communication and strategic planning to optimize both staff performance and member satisfaction.
Fitness managers in Bronxville often prioritize certifications like NASM, ACE, or ISSA, reflecting regional industry standards. Local employers may also value CPR/AED credentials due to community safety regulations and member expectations in this area.
Bronxville’s proximity to NYC increases competition for fitness management jobs, with many qualified candidates vying for positions. Success often hinges on demonstrating leadership experience, sales results, and a passion for fostering inclusive fitness environments.
Crunch Fitness blends entertainment with fitness, so their managers focus heavily on cultivating a fun, no-judgment culture. Managers lead with both motivational coaching and business savvy, supporting trainers to deliver engaging experiences that align with Crunch’s unique brand ethos.
Fitness Managers at Crunch Fitness in Bronxville typically earn a base salary supplemented by commissions and bonuses. The total annual potential ranges from approximately $55,000 to $75,000+, reflecting performance-driven pay aligned with sales and team achievements.
Daily hurdles include coordinating trainer schedules to maximize floor coverage, meeting revenue targets, and resolving member concerns promptly. Managers must also continuously coach their team to maintain high service quality and adapt quickly to operational demands.
While not mandatory, having over two years in fitness or management and holding recognized certifications greatly improves candidacy. This background ensures managers understand training nuances and can effectively support their team’s growth and member success.
Bronxville’s suburban setting with proximity to NYC generally commands competitive salaries for fitness management, often slightly higher than rural areas but possibly lower than central Manhattan due to cost-of-living differences and market demand.