Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Cedarhurst's fitness industry is growing steadily, with Crunch Fitness expanding locally. Competition for Fitness Manager positions is moderate, favoring candidates with strong leadership and sales experience. Networking within local gyms and showcasing certifications can significantly boost hiring chances in this region.
Crunch Fitness prefers recognized certifications like NASM, ACE, or ISSA for Fitness Managers in Cedarhurst. These credentials demonstrate expertise essential for managing personal trainers effectively and ensuring quality member experiences, aligning with the company’s commitment to fitness excellence.
A Fitness Manager drives team performance by mentoring trainers, setting clear revenue goals, and fostering a motivating environment. Their coaching skills and sales leadership directly impact personal training success, member retention, and overall gym revenue growth.
Daily duties include supervising trainer schedules, ensuring high-quality training sessions, managing sales targets, and resolving member concerns. Balancing operational efficiency with team motivation is key to maintaining a thriving fitness environment.
Crunch Fitness embraces a 'no judgment' vibe, blending fun with fitness. Fitness Managers amplify this by creating inclusive team dynamics and facilitating engaging events, helping members feel supported and motivated to achieve their health goals.
The $55,000-$75,000+ annual package with base, commission, and bonuses is competitive locally. Crunch’s added perks like free gym membership and education discounts enhance overall value, positioning it attractively against other fitness centers in Cedarhurst.
Fitness Managers specialize in personal training leadership and sales, focusing on team coaching and member fitness outcomes, whereas general gym managers oversee broader operations. Proficiency in fitness certifications and client engagement strategies marks their distinct expertise.
With proven leadership and sales success, Fitness Managers can progress to regional management or director roles within Crunch’s expanding network. Their experience managing teams and driving revenue opens doors to higher-level fitness administration and corporate positions.
Crunch Fitness offers discounts on certifications and continuing education, enabling managers to stay current with industry standards. This investment fosters professional growth and ensures the team delivers cutting-edge training and member support.
Fitness Managers at Crunch focus intensively on personalized coaching and responsive member care, elevating satisfaction levels. Their hands-on approach to training quality and problem resolution often surpasses traditional gym management methods, enhancing member loyalty.