NexlintoFitness Manager
Company : Crunch Fitness
Location : Naperville, IL, 60566
Job Type : Full Time
Date Posted : 3 February 2026
Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Naperville's fitness market balances suburban community vibes with growing demand for wellness leadership. As a Fitness Manager here, you’ll experience closer member relationships and tighter-knit team dynamics compared to sprawling urban gyms, offering unique chances to impact local health culture profoundly.
Employers in Naperville often favor certifications like NASM, ACE, or ISSA for Fitness Managers, as these are nationally recognized and align with regional health standards. CPR/AED certification is also commonly required to meet safety protocols in Illinois fitness facilities.
Top Fitness Managers excel in leadership, sales strategy, and member engagement. Mastery in coaching personal trainers, analyzing performance metrics, and driving revenue while enhancing client satisfaction is crucial to thriving in fitness management roles.
Advancing from Fitness Manager, professionals often move into regional or general management roles, fitness director positions, or specialized consultancy. Growth hinges on leadership acumen, operational expertise, and business development success within dynamic gym environments.
Unlike trainers focusing solely on client sessions, Fitness Managers juggle team leadership, sales oversight, scheduling logistics, and member experience management. This role blends operational management with hands-on coaching, requiring versatility in both business and fitness domains.
Crunch Fitness looks for leaders who combine motivational coaching with a fun, inclusive atmosphere. Fitness Managers must inspire trainers, push sales targets, and foster a no-judgment culture that encourages members to pursue health goals while enjoying their fitness journey.
Crunch offers Fitness Managers competitive pay including base salary plus commission and bonuses. Additional perks include free gym membership, certification discounts, wellness benefits, and clear pathways for advancement within a rapidly expanding brand focused on innovation and member success.
Fitness Managers in Naperville at Crunch Fitness can expect total compensation between $55,000 and $75,000 annually, combining base salary, commission, and bonus opportunities, reflecting the area's competitive fitness management market and the role's leadership demands.
Naperville's fitness market shows steady growth with increasing demand for skilled managers who can drive revenue and member retention. While competition exists, candidates with proven leadership and certification credentials often find promising opportunities within local gyms and wellness centers.
Potential applicants often wonder how Fitness Managers influence client experiences beyond training. This role directly affects member satisfaction through quality control of sessions, personalized support, and resolving issues promptly, making it central to gym reputation and member loyalty.